Global Sales Assistant Manager

We’re hiring: Expedition Consultant Europe & Asia

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around

immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES: 

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

• This role requires a significantly enhance to our sales team's efficiency and overall performance, covering administrative tasks and managing unforeseen absences. The role would primarily support GDOS and Sales Managers by handling day-to-day administrative duties, assisting with coordination during team absences, and ensuring that we maintain momentum on key sales initiatives.

Social Initiative 

• Promote environmental initiatives and contribute to maintaining focus and direction in line with the efforts of the Aqua Expeditions team towards environmental conservation and social responsibility. 

Key Responsibilities:

• Providing comprehensive administrative and operational support to the Global Sales Director and the Sales Team.
• Handle correspondence, including emails, phone calls, and other forms of communication on behalf of the Sales Directors and Managers during their absence.
• Prepare and organize documents, reports, presentations, and proposals as needed.
• Maintain and update sales databases, CRM systems, and other records.
• Assist in the preparation of sales reports, forecasts, and performance metrics.
• Coordinate the creation and distribution of sales materials, including brochures, presentations, and product information.
• Facilitate communication and coordination within the sales team and between different departments.
• Assist in managing client relationships, including scheduling meetings, preparing for client visits, and following up on client inquiries.
• Organize and coordinate sales events, conferences, and trade shows.
• Conduct research on market trends, competitors, and potential clients to support sales strategies.
• Provide input and support in the development and execution of sales strategies and plans.
• Assist in the onboarding process for new sales team members, including training coordination and orientation.
• Organize ongoing training sessions and professional development opportunities for the sales team
• Support the Sales Director in managing various projects, ensuring deadlines are met and objectives are achieved.
• Assist in identifying and implementing improvements to sales processes and workflows.
• Help in tracking and managing the sales budget, including processing expenses and invoices.

What are we looking for?

• Tourism, Business Administration, Sales career or similar.
• + 5 years  luxury sales experience and extensive international travel.
• High level of English and Spanish, a third language preferable.
• Organizational Skills: Exceptional ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Communication Skills: Strong verbal and written communication skills for interacting with internal teams and external clients.
• Technical Proficiency: Proficiency in using CRM systems, sales software, Microsoft Office Suite, and other relevant tools.
• Attention to Detail: High level of accuracy and attention to detail in managing data and documents.
• Problem-Solving: Ability to anticipate needs, identify problems, and develop effective solutions.
• Interpersonal Skills: Excellent interpersonal skills to build strong relationships with team members, clients, and other stakeholders.
• Discretion and Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.

Why You'll Love Working With Us:

• Competitive salary and benefits package. 
• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.