Ecommerce Executive

📍UK Remote

Why Perkbox Vivup?

In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.

With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.  

From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.

As a combined entity, we can assist more employees than ever before to live and work better through our combined expertise in the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions.  Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.

About the role

At Vivup, our Ecommerce function is all about enhancing the customer experience and driving conversions. As Ecommerce Executive, you'll play a key role in supporting initiatives that optimise platform performance, improve user experience, and ensure seamless interactions for both new and returning customers. You’ll help implement strategies that drive engagement, increase sales, and make the overall online journey smoother and more efficient.

What You’ll Be Doing

• Collaborate with the Senior Ecommerce Executive to implement key initiatives aligned with the ecommerce strategy.
• Report on and communicate daily ecommerce KPIs, identifying trends with the Senior Ecommerce Executive.
• Conduct user experience and acceptance testing for relevant projects and developments.
• Support monitoring of the user interface, including categorisation, ranking, and product listings.
• Work closely with the Trading team and the Trade and Revenue Department on supplier reporting analysis.
• Maintain and share regular performance reports, providing actionable insights.
• Assist in KPI reporting linked to new developments.

• Build a deep understanding of Vivup’s product ranges and the Perkbox Vivup market.

What We’re Looking For

• At least 1 year’s experience in an online retail environment.
• Strong ambition and drive to learn and develop new skills.
• Ability to collaborate effectively in remote and hybrid settings.
• Organised with the ability to prioritise tasks and stay calm under pressure.
• IT literate with strong numerical skills.
• Excellent written and verbal communication.
• Skilled in influencing, problem-solving, and decision-making.
• Strong planning and organisational skills with attention to detail.
• A team player with a positive, 'can-do' attitude.
• Energetic, self-motivated, and adaptable.
• Willing to innovate and take on new challenges, suggesting improvements where needed.

• Understanding of Google Analytics 4 would be a bonus!

The Interview Process

Our interview process involves 4 main stages:

• Application
• Short call with a member of the TA team
• 30-minute video call with Hiring Manager and one other team member
• Final Interview and task with two members of the team
  
  

Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations

We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!