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Customer Service Advisor

Remote:

Full Remote

Salary:

21 - 27K yearly

Work from:

United Kingdom

Offer summary

Qualifications:

Excellent verbal and written communication skills, Strong problem-solving abilities, Proficiency with CRM systems or willingness to learn, Prior experience in a customer service role preferred.

Key responsabilities:

Handle customer inquiries via phone, email, or chat
Resolve customer concerns promptly and escalate complex issues

Apply4U | Job search & Recruitment Platform Human Resources, Staffing & Recruiting Startup https://www.apply4u.co.uk/

11 - 50 Employees

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Job description

Job Title: Customer Service Advisor

Location: Remote (United Kingdom)

Salary: £11-£14 per hour

About the Role:

Apply4U is hiring on behalf of our client for a Customer Service Advisor to deliver outstanding customer experiences in a remote setting. If you excel at communication and problem-solving, this is a fantastic opportunity to make a difference while working from the comfort of your home.

Key Responsibilities:

Handle customer inquiries via phone, email, or chat with professionalism and empathy.
Resolve customer concerns promptly, escalating complex issues as necessary.
Provide detailed information about products and services to assist customers effectively.
Maintain accurate and up-to-date records of customer interactions.
Support promotional campaigns and provide feedback to improve customer satisfaction.
Collaborate with team members to meet and exceed performance targets.

What We’re Looking For:

Excellent verbal and written communication skills.
A customer-first attitude with strong problem-solving abilities.
Prior experience in a customer service role is preferred but not essential.
Proficiency with CRM systems or a willingness to learn.
Ability to multitask and stay organized in a remote working environment.
Flexible availability, including evenings and weekends.

What’s in It for You?

Competitive hourly rate of £11-£14.
Comprehensive training and onboarding to set you up for success.
Flexible remote working schedule.
A supportive and collaborative team culture.
Opportunities for growth and long-term career progression.

How to Apply:

If you're passionate about helping customers and ready to join a dynamic team, click "Apply Now" to submit your CV. For more information, feel free to contact our recruitment team.

Start your journey in delivering exceptional customer experiences today!