Bid Director -Care & Custody

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

• Our promise to our people: a place to work where you can thrive and be your best every day.

• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

• Our culture – our core values and how we behave:

o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

We are looking to recruit a Bid Director to join the Business Development team within Care & Custody on a permanent basis. Reporting to the Director of Business Development, the Bid Director will have the key responsibility of securing new opportunities. The exciting new role is proactive, ensuring that the Company is able to respond professionally to convert

all new opportunities to new contracts.

Responsibilities:

. Manage and direct all bid/proposal efforts and personnel involved in complex projects i.e. RFI, ITT, RFP etc.

· Lead on the development and review of the bid/proposal's operational solution, strategies and themes, and manage the development of a Bid Management Plan (BMP)

· Analyse the RFP/bid requirements against the proposal outline to ensure both compliance and responsiveness to the customer's issues and needs

· Build the proposal's compliance matrix and track the fulfilment of all requirements throughout the tender cycle

· Build a project plan to ensure the timely and compliant submission of the proposal, incorporating internal governance and gateway reviews

· Lead on the creation and delivery of the Bid/No Bid and Bid Review/Sign-Off presentations

· Take responsibility for the development and completion of storyboarding, ensuring that key win themes are captured and articulated through the technical response

· Lead regular proposal progress status meetings and maintain the proposal schedule. Developing material for interim review and internal evaluation of the technical, management, and overall proposal approaches

· Lead and direct writing/editing/rewriting efforts. Coordinate and review / edit proposal input from a variety of stakeholders, typically involving contributions from operations, HR, finance, commercial, legal

· Implement all necessary proposal procedures and processes and ensure their governance

· Conduct competitor analysis, particularly in the area of pricing and service-provision

· Remain abreast of changes specific to the markets in which we operate, and ensure these are reflected in future service delivery models, technical responses and pricing (as necessary)

· Delivery of compliant, professionally produced bids/proposals within customer defined timeframes

· Work collaboratively with a variety of internal/external stakeholders including the coordination of support functions (finance, commercial, legal and operations) during tender process

· Network within the custodial, immigration, and healthcare sectors procurement counterparts (MoJ / Home Office / NHS / Police Forces and Police and Crime Commissioners). Be seen to be a trusted advisor / partner of clients.

· Support the development of Immigration & Justice strategy work and, subject to capacity, have the opportunity to support contract mobilisations.

Person Specification

Essential

· Ability to communicate and influence at all levels, including to senior colleagues/stakeholders

· Strong planning, time management, and prioritisation skills

· Strong written and verbal English language skills

· Strong presentation skills

· Excellent attention to detail

· Experience working to KPIs and targets

· Excellent listener

· Effective relationship builder and maintainer

· Commercial awareness

· Self-motivated and results focused

· Document template management in line with company branding

. Experience working within the Criminal Justice, Immigration, Police and/or Healthcare sectors with the following customers – Ministry of Justice / Home Office / NHS / Police Forces and Police and Crime Commissioners

. Professional qualification and/or appropriate professional body membership

· Proposal automation software (or similar) experience

Health and Safety responsibilities

· Follow Group and company policies and procedures at all times;

· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

· Use all work equipment and personal PPE properly and in accordance with training received;

· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security

· Ensure compliance with Mitie's information security procedures in all activities;

· Proactively identify and report security risks to your manager;

· Report actual and suspected security incidents;