HR Policy and Process Analyst (Remote)

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in ~100 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

• Collection and maintenance of all HR Policy and Process Documentation

• Provides live editing, documentation and discussion of process flow charts and narratives for SME teams

• Edits and refines process and policy language to align to content governance

• Builds strong working relationships with HR Policy and Process Owners, SME’s, and HR Project management in order to ensure buy-in, understanding and continuous partnership to support and delivery upon the HR Policy and Process Documentation Governance and Strategy.

• Facilitates policy and process walk-through with necessary stakeholders and fields HR customer policy and process inquiries

• Upkeep of tracker daily to log progress on policy and process documentation

• Manage and maintain policy and process documentation through the provided technology platforms (BlueWorks Live, SharePoint)

• Facilitating meetings and asking questions to ensure proper detail in all levels of process documentation and policy

• Maintain internal practices and checklist to manage the work

• Ensure proper posting of the HR Policy and process to the proper platforms

• Maintain Workday User Guides and Training Materials and ensure updated in Learning Path

• Manage common HR SharePoint Sites for the HR Team

• Manage HR Email Communication process which includes creating email communication in an external tool and scheduling the same basis requestor requirements.

• Validate Service Now HR Knowledge Base Articles with respect to content accuracy, aesthetics, formatting of the page and related links within that article and collaborating with IT Team for fulfillment of the requirement.

• Ability to solve problems with minimal guidance.

• Must be flexible and willing to assist others as needed in a team environment.

• All other duties as needed or assigned.

What We Offer

• Competitive salary and benefits package

• Permanent, full time role

• Remote working

• Unique opportunity to get professional experience in an international, dynamic and highly professional corporate environment

• Work with foreign languages on daily basis

• Friendly working atmosphere and work-life balance

Education/Qualifications:

• 2-3 years of progressive HR and process/policy management responsibilities preferred

• BBA/MBA Business Management preferred

• Ability to perform advanced computer skills including utilizing process documentation technologies and editing word and excel documents

Experience:

• Excellent communication and interpersonal skills

• Superior customer services skills in writing and via phone

• Accuracy and attention to detail is essential

• Good time management and organizational skills

• Proficiency in MS Office tools

• Quick learner willing to develop in customer service and in HR area

• Previous professional experience either within HR or customer service would be an asset, but not mandatory.

• Experience with policy and process documentation activities.

• Superior communication, presentation, influencing and facilitation skills

• Superior editing and proof-reading capability

• Ability to prioritize and multitask

• Previous use of SharePoint is a plus

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement. 

If you require a reasonable accommodation to complete your job application, pre-employment testing, job interview or to otherwise participate in the hiring process, please contact: taaccommodationsrequest@fortrea.com. Please note that this e-mail address is only for job seekers requesting an accommodation.  Please do not use this e-mail to check the status of your application.