Sr Software QA Engineer

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

In this role, you will help drive & define our automation-first QA and build strategies, as well as lead a collegial, constantly growing team of automation engineers to ensure the success and quality of our core telehealth applications.

Essential Duties and Responsibilities

• Has accountability for results of a team or program.

• Manages exempt individual contributors and/or supervisors.

• Manages within assigned budget.

• Required to contribute to the achievement of objectives through influence on the outputs of established professionals and skilled specialists.

• Teaches, coaches and provides timely feedback in order to develop the skills of others and effectively deals with performance challenges.

• Work with engineering & product to build scalable, efficient, and effective QA automation strategies that empower the organization to release new products and features with confidence.

• Lead a team of engineering professionals.

• Appropriately manage team demands and delegate technical execution or responsibilities when appropriate.

• Direct technical aspect of operations related to escalated client accounts or high severity issues as they affect or confront a project or team.

• Work with engineering to ensure the smooth operation and success of our dev & QA environment build systems.

• Experience with private labeled systems, WCAG, and/or internationalization is a huge plus.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Qualifications Expected for Position

• 8+ years’ experience in a Software QA role - Performance Testing

• Experience with Observability tools like Splunk or Redis.

• Excellent people management skills.

• Hands on experience with Gerkin syntax and it’s implementations (e.g., in Ruby or Java).

• Experience with Jenkins or a similar build system a big plus.

• Setting CI/CD

The above qualifications, knowledge, experience, and/or background are expected but not required for this role

Work Environment                                       

                              ☐ Office           ☒  Remote                 ☐ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.