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Sales Operations Analyst - Process Systems & Tools

extra holidays - extra parental leave - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

5-7 years of experience in Sales Operations, Knowledge of Salesforce and Lead Generation, Experience with process system enhancements, Proficiency in English, both written and spoken.

Key responsabilities:

  • Identify and remediate process/system gaps
  • Work with SFDC support for immediate fixes
  • Lead Sales Trainings and create training content
  • Perform UAT and monitor releases
Rackspace Technology logo
Rackspace Technology Large https://www.rackspace.com
5001 - 10000 Employees
About Rackspace Technology
Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.
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Job description

Sales Operations Analyst:

Exp - 5-7yrs
Key Skill - Sales Operations , Sales force, Global Sales

Should have basic understanding of Sales Operations : e.g. Knowledge around Lead generation, Quoting, Opportunity Management, Renewals, Contract, Account & Territory Management.
Should have exposure to SFDC cases/tkt handling. e.g. Process and System gap identification and remediating.
Hands-on experience in working with SFDC support team/IT to get L1 fixes done immediately.
Experience in vetting the proposed process & system enhancements and should be able to approve/decline basis best judgement.
Should be comfortable working with Engg. Team/IT during enhancement release and efficiently performing the UAT and post production tests; getting bugs fixed on time and monitor the release.
Communication/Articulation : Should be proficient in written and spoken english. i.e. Confident in leading Sales Trainings and creating Trng content .e.g. creating detailed content on the released enhancements and confidently training the users
Experience in extracting various sales operations related reports.
Agile Scrum training is an added advantage (so that they understand the concept around User Stories, Acceptance Criteria etc) 



Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

International SalesSales OperationsSalesforceGap AnalysisUser Acceptance Testing (UAT)Product RenewalsLead GenerationContract ManagementOpportunity AnalysisSystem Modification Program/Extended (SMP/E)QuotationsAccount ManagementCase File ManagementAgile Methodology

Other Skills

  • Training And Development
  • Communication
Are you interested?

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