Senior Manager, Enterprise Applications

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.     

WHO WE ARE:    

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.     

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.    

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.    

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!    

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.   

TITLE: Senior Manager- Enterprise Application Administration 

WHAT YOU’LL DO:  The Senior Manager, Enterprise Application Administration at Duck Creek Technologies is a senior-level role responsible for overseeing Human Resources and Finance systems, including WorkDay, Right Rev, Ironclad, and DocuSign. This dynamic position involves managing a team and ensuring the effective administration and optimization of enterprise applications within a global software company.   

• Oversee the administration and maintenance of Human Resources and Finance systems, ensuring optimal performance and reliability.  

• Lead a team of application administrators, providing guidance, mentorship, and performance management.  

• Collaborate with Human Resources and Finance departments to understand their needs and translate them into technical requirements.  

• Develop and implement strategies for system enhancements, upgrades, and integrations.  

• Ensure compliance with regulatory requirements and company policies related to enterprise applications.  

• Manage vendor relationships and contracts for HR and Finance systems.  

• Coordinate with IT and other departments to ensure seamless integration of enterprise applications with other systems.  

• Monitor system performance and implement improvements to enhance user experience and efficiency.  

• Develop and maintain documentation for system configurations, processes, and procedures.  

• Provide training and support to end-users to maximize the utilization of enterprise applications.  

• Lead projects related to the implementation of new systems or major upgrades.  

• Conduct regular audits and assessments to ensure data integrity and security. 

WHAT YOU’VE DONE:    

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area.  

• 6+ years of experience in enterprise application administration, with a focus on Human Resources and Finance systems.  

• 3+ years supervisory and strategic leadership experience. 

KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS: 

• Previous experience in a global software company. 

• Strong leadership and team management skills.  

• In-depth knowledge of HR and Finance systems, preference to WorkDay, Right Rev, Ironclad, and DocuSign.  

• Experience with system integrations and data migration.  

• Proficiency in developing and implementing system enhancements. 

• Excellent problem-solving and analytical skills.  

• Ability to manage multiple projects and priorities simultaneously.  

• Strong communication and interpersonal skills.  

• Knowledge of regulatory requirements and compliance standards.  

• Ability to work collaboratively with cross-functional teams.  

• Strong vendor management skills.  

• Attention to detail and commitment to data integrity.  

• Ability to develop and maintain comprehensive documentation.  

• Proficiency in training and supporting end-users.  

• Strong project management skills.  

• Commitment to continuous improvement and innovation.