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Customer Service Specialist with German (100% remotely)

Remote: 
Full Remote
Work from: 
Poland

Offer summary

Qualifications:

Fluent in German and English (min. B2), Strong customer orientation skills, Experience with Customer Service software is an advantage, Good time management abilities.

Key responsabilities:

  • Handle inbound inquiries from customers
  • Accept and process transactions using SAP and CRM systems
Antal Poland logo
Antal Poland SME https://antal.pl
51 - 200 Employees
About Antal Poland
Jesteśmy liderem rekrutacji specjalistów i menedżerów oraz doradztwa HR. Marka obecna jest w 35 krajach, w Polsce działa od 1996 roku. Przez ten czas zbudowaliśmy wiele karier zarówno kandydatów, jak i naszych konsultantów. Elastycznie i kompleksowo podchodzimy do potrzeb pracodawców. Specjalizujemy się nie tylko w rekrutacji, ale również doradztwie HR, budowaniu wizerunku pracodawcy i prowadzeniu badań rynku pracy. Stawiamy na dynamiczny rozwój – działamy w 5 miastach w Polsce oraz w Czechach i na Słowacji. Na Węgrzech działamy pod marką Enloyd. ___________________________________________ We are a market leader in the recruitment of professionals and managers as well as providing HR Consulting services. The Antal brand is currently present in 35 countries and has been active in the CEE region since 1996. Since then, we have managed to build numerous careers of both candidates and our consultants. We approach the needs of employers with great flexibility and thoroughness. In addition to conducting recruitment projects we also specialize in HR consulting, employer branding and market research. Dynamic development is our focus – we currently have offices in 5 Polish cities, as well as in the Czech Republic and Slovakia. In Hungary we operate under the Enloyd brand. #praca #kariera #rynekpracy #ofertypracy #job #career #labourmarket #joboffers
See more Antal Poland offers

Job description

We work: Remote

Contract of employment: full-time

Level: Junior/Mid

Recruitment process: online

About your future employer:

Our client is a global corporation offering a dynamic and innovative work environment within a global structures. By joining our client, you will have the chance to be part of a pioneering organization that embraces cutting-edge technology, values its people, and is dedicated to delivering exceptional services to clients worldwide.


Customer Service Specialist with German (100% remotely)


Job Responsibilities:

  • Handle an inbound inquiries daily from both internal and external customers, ensuring compliance with departmental guidelines.
  • Accept and process transactions using SAP and CRM systems.
  • Manage customer confirmations and track shipment statuses, addressing any related issues.
  • Collaborate with other departments to resolve challenges within the order-to-cash cycle.
  • Meet daily deadlines and achieve monthly targets for order quality and accuracy.


You are the right person for the role if you:

  • You are fluent in German and English (min. B2)
  • Have strong customer orientation and excellent interpersonal skills.
  • Have good time management and ability to prioritize tasks.
  • Have an organized, independent and proactive approach.
  • Are a good team player and dedicated.
  • Are service-minded and goal-orientated.
  • Experience with Customer Service software and/or SAP is an advantage.


We offer:

  • Comprehensive training to ensure success in your role.
  • Technical or managerial career path (everyone can develop their leadership skills).
  • Be a part of a truly awesome team.
  • Opportunity for professional development in an international. environment and for increasing your abilities and skills in various areas.
  • Life insurance.
  • Private medical care.
  • Flexible working hours.
  • Great atmosphere and comfortable working conditions.
  • Stable job and cooperation with friendly and high qualified team.
  • Soft skills development.
  • Remote model of work.
  • Integration events.
  • International team and non-corporate work enviroment.


Recruitment proces:

  1. Short interview with Antal Consultant
  2. Interview with HR & Hiring Manager
  3. Employment


What is Antal?

Recruitment company!

We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes. Our specialists, completely free of charge, will help you find and get the best job for you!


What will you gain by applying for Antal job offer?

Free career support!

By applying for Antal offers, you will receive support from our Consultant, who will keep in touch with you via e-mail or phone, help you prepare for the interview, and take care of the quality of the recruitment process.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Dynamics CRMSAP COLinguisticsCustomer Relationship Management (CRM) Software

Other Skills

  • Customer Service
  • Time Management
  • Social Skills
  • Goal-Oriented
  • Teamwork
  • Proactivity
Are you interested?

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