Application Administrator (Salesforce Experience Cloud)

Kaderabotim.bg on behalf of:

talaint by Human Recruiters®

Our client is an innovative and fast-growing international data-driven company, which focuses on a variety of data intelligence solutions for their clients around the world – data search & discovery, data governance, data stewardship, analytics, and digital transformation.

To better support their international clients, they are expanding their remote team in Bulgaria and are looking for an experienced Application Administrator. This role will focus on administration and optimisations of several critical self-service platforms (mainly Salesforce Experience Cloud, but also Higher Logic, MadCap Flare, Cornerstone) which serve to provide documentation, online community support, training, and other knowledge resources. The goal is to deliver a comprehensive guide and digital companion for using their data solutions. The person on the role will be also engaged with user identity, single sign-on solutions and will support UI customazations and developments, ensuring seamless experience access across integrated systems. It is a fully remote role for Bulgaria. Please find more information below:

Application Administrator (Salesforce Experience Cloud) – Fully Remote

Responsibilities:

• Manage daily operations and performance of Salesforce Experience Cloud, MadCap Flare, Cornerstone, and Higher Logic.
• Oversee user permissions, access control, and Single Sign-On (SSO) workflows.
• Collaborate with teams to integrate knowledge sources and third-party tools, automating processes across applications.
• Provide troubleshooting and system issue resolution for internal and external users.
• Support UI developments and maintain user-friendly interfaces using HTML, CSS, and JavaScript.
• Ensure data governance and accuracy across platforms.
• Monitor system performance, leveraging data insights to recommend improvements.
  
  

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in business application administration or a similar role.
• Experience with Salesforce Cloud products (Experience Cloud would be a strong advantage)
• Experience with implementing customer-facing portals and knowledge
• Experience with API development and integrations.
• Technical knowledge of Salesforce identity management and Single Sign-On (SSO) processes;
• Working knowledge of HTML and CSS.
• Working knowledge of data catalogs, metadata tools, SQL, and business intelligence tools.
• Ability to work in a fast-paced, dynamic environment with competing priorities.
• Fluent English language.
  
  

What you'll get:

• Competitive salary and benefits package.
• Opportunities for professional growth and career development.
• Dynamic and collaborative work environment.
• Flexible work schedule and fully remote work.
• 25 days of annual paid leave.
• Additional health insurance via UNIQA.
• MultiSport card.
  
  

This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint's core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.

Please note that only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection.

Agency license Number 2123 was issued on 04.10.2016.