Technical Solutions Consultant

Job Summary:

Calero, the leading technology expense management solution, is looking for a Technology Solutions Consultant.  Reporting to the Technical Solutions Manager, you will perform tasks to support implementation and configuration of client requirements within Calero’s software platform.  You will partner with a Technology Business Consultant and the client to obtain and document requirements.  You will also support internal configuration requirements in line with business needs.  To be successful in this role, you will commit co maintaining compliance with all company policies and procedures.

Job Duties:

• Perform tasks to support implementation and configuration of client requirements within Calero.com software platform
• Performs standard configuration of Calero.com software platform 
• Ability to performs tasks such as: 
  • system data import and export
  • standard workflow creation and maintenance
  • custom report creation and maintenance
  • convert requirements into technical specifications for processes requiring engineering work
  • dashboard creation and maintenance
• Work with Technology Business Consultant and, where appropriate, the client in capturing and documenting requirements
• Support internal configuration requirements in line within business needs 
• Support the Technical Support team in helpdesk ticket resolution 
• Create and submit knowledge articles for review 
• Provide training in-line with achieved skillset 
• Act as a mentor to their peers, including training new team members on all processes 
• Work closely with professional services to ensure alignment against client objectives and needs
• Maintain compliance with all company policies and procedures 
• Perform all other duties as assigned where required 

Education:

• University/Bachelor’s degree and/or related experience [a combination of education and experience will be considered]

Knowledge/Skills/Experience:

• Basic knowledge and experience with the following technologies: 
  • SQL
  • Microsoft Excel
  • Microsoft web application configuration
  • Microsoft Windows

Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role is $55,000 - $60,000 annually. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meets all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.