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Life Sciences Service Manager Italy

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Italy

Offer summary

Qualifications:

Degree in Biomedical Engineering or equivalent, Proven experience leading teams of 10+ people, Ability to work in an organizational matrix, Fluent in Italian and English.

Key responsabilities:

  • Manage and drive service team
  • Ensure customer satisfaction and address needs promptly
Molecular Devices logo
Molecular Devices Large https://www.moleculardevices.com
1001 - 5000 Employees
About Molecular Devices
Molecular Devices is one of the world’s leading providers of high-performance life science technology. We make advanced scientific discovery possible for academia, pharma, and biotech customers with platforms for high-throughput screening, genomic and cellular analysis, colony selection and microplate detection. From cancer to COVID-19, we've contributed to scientific breakthroughs described in over 230,000 peer-reviewed publications. Over 160,000 of our innovative solutions are incorporated into laboratories worldwide, enabling scientists to improve productivity and effectiveness – ultimately accelerating research and the development of new therapeutics. Molecular Devices is headquartered in Silicon Valley, Calif., with best-in-class teams around the globe. Over 1,000 associates are guided by our diverse leadership team and female president that prioritize a culture of collaboration, engagement, diversity, and inclusion. Molecular Devices is proud to be part of Danaher. Danaher’s science and technology leadership puts Molecular Devices’ solutions at the forefront of the industry, so they can reach more people. Being part of Danaher means we can offer unparalleled breadth and depth of expertise and solutions to our customers. Together with Danaher’s other businesses across Biotechnology, Diagnostics and Life Sciences, we unlock the transformative potential of cutting-edge science and technology to improve billions of lives every day. To learn more about how Molecular Devices helps fast-track scientific discovery, visit www.moleculardevices.com.
See more Molecular Devices offers

Job description

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy panning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Currently seeking  Italian Life Sciences Service Manager who will be responsible for Manage and drive service team provide excellent support to our customers and drive service to business revenue.

In this role, you will be responsible for:

  • Customer Satisfaction in all aspects of the job
  • Understands customer perception and the associated business impacts
  • Drives a sense of urgency in the Team to ensure customer needs are addressed promptly
  • Drive and control all KPI assigned to the team
  • Develop business to grant to reach the country target
  • Develops the promotion/opportunity detection and consulting skills of team

The required qualifications for the job include:

  • Degree in Biomedical engineering or equivalent
  • Proven Experience leading teams with more than 10 people
  • Ability to work in an organizational matrix and make decisions
  • Fluent in Italian and English

It would be a plus if you also possess previous experience in:

  • Proved experience managing team working on scientific instrument on life sciences or clinical market
  • Fluent in French

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentCustomer Success ManagementKPI ManagementMatrix ManagementBiomedical EngineeringScientific Instruments

Other Skills

  • Team Leadership
  • Teamwork
  • Communication
  • Problem Solving
Are you interested?

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