Offer summary
Qualifications:
High school diploma or equivalent, 1 year of inbound call center experience.Key responsabilities:
- Handling inbound and outbound calls
- Scheduling healthcare transportation reservations
Customer Support Representative
https://www.helpware.com/newsr...
About Us
Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our GU team is growing and we're looking for experienced Customer Support Representatives to join our Helpware team.
Position Overview:
As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.
Primary Responsibilities:
Required Education and Experience
Preferred Education and Experience
Skills
Global University Systems
The Bowen Group
EssilorLuxottica
Conduent
LTVplus