With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.
- REMOTE POSITION - Candidates may be located anywhere in continental United States **
About Us
As a faith-based and patient-focused organization, Bon Secours Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Summary
The Lab Revenue Cycle Specialist coordinates all activities related to the revenue generating tasks associated with a laboratory outreach patient encounter. Duties include training lab registration staff, monitoring performance, correcting errors, and providing feedback to staff. Identifies and resolves problems related to patient registration and laboratory billing. Maintains the laboratory provider index to assure results are accurately disseminated.
Essential Job Functions
- Reviews lab encounters for appropriate demographic, insurance and testing information.
- Screens encounters for valid /ICD-10 diagnosis codes and makes appropriate requests from client for any encounters which need reviewed for valid ICD-10 following compliance guidelines.
- Gathers information from direct contact with providers and billing partners
- Completes timely and accurate working of worklists and hold files daily as determined by billing partner.
- Through a variety of methods, gathers billing information and analyzes information for accuracy.
- Works with other departments requesting information as needed.
- Answers all telephone, email, mail, etc.
- Analyzes and resolves patient billing issues that may arise in a timely and accurate manner using excellent customer service.
- Performs other duties as assigned by System Director Laboratory Outreach, within specified timeframe.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
High School/GED (required)
Work Experience
1-2 years' experience in billing or insurance, preferably in lab billing (required)
Skills
Experience using Microsoft Excel (required)
Active listening
Computer skills
Verbal and Written Communication
Customer Service
Billing
Problem solving
Judgement and decision-making
Medical terminology
ICD-10 and CPT coding
Microsoft Excel
Interpersonal Skills
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
