Learning Experience Designer, Member Education

Who We Are Looking For

We’re looking for a creative and passionate Learning Experience Designer to join our Member Education team. An ideal candidate will have a proven track record of designing, authoring, and delivering engaging learning experiences, regardless of modality. The Learning Experience Designer will be responsible for creating a range of instructional materials, from support content to interactive courses for a suite of ever-evolving products. The individual in this role must be willing and able to switch between tasks and juggle projects to accommodate shifting priorities.

What You’ll Be Doing As A Part of Our Team

• Design and build learning deliverables or assets which address established learning objectives through a Member-centered approach
• Maintain, evaluate, and iterate on existing learning deliverables with an emphasis on continuous improvement and Member-centered design
• Identify performance and process gaps, discover new training opportunities, and drive new projects through to completion
• Coordinate with Product, Operations, and other internal teams to determine ongoing and release-based training needs
• Partner with internal teams to gather relevant information to support the development of learning deliverables
• Design and develop curriculum for new and existing educational offerings, including self-paced training, certification programs, and post-training activities.
• Create supporting material/media (audio, video, simulations, role-plays, games, etc.).
• Work with subject matter experts and identify Member training needs.
• Contribute to the product knowledge base as well as the customer Learning Management System (LMS)
  
  

What You Should Have To Qualify

• Bachelor’s Degree (English/Literature, Instructional Design, Educational Technology, or related discipline a plus)
• 3+ years of experience working in an instructional design/professional training role
• Highly developed written and oral communication skills
• Demonstrated ability to learn and develop supporting material for software
• Strong project management skills
• Proven ability to build, execute, manage, complete, and improve programs and projects in a fast-paced environment
• Experience with eLearning content creation tools such as Articulate 360, Camtasia, Vyond, Adobe Photoshop/Illustrator, and basic coding for web (HTML / CSS)
• Experience designing with accessibility best practice and standards
• Ability to create and edit graphics, audio assets, and video.
• Demonstrated ownership and consistent delivery on commitments; exceptional organizational skills, follow-through, and attention to detail. Ability to drive program effectiveness and high levels of customer satisfaction.
• Exceptional written, verbal, and interpersonal communication skills.
  
  

Ideally, You Would Also Have These

• Experience designing customer-focused training programs
• Proficient with Adobe Creative Cloud
• Previous experience in a SaaS company
• Working knowledge of Markdown language
• Working knowledge of SAFe Agile development cycle
• Working knowledge of SAM or LLAMA methodologies
  
  

Culture is at our Core

• Service: Create Raving Fans
• Accountability: F Up; Own Up
• Attitude: Possess True Grit
• Personality: Be Minty
• Work Ethic: Be Rock Solid
• Community Outreach: Give Back
• Health and Wellness: Live Better
• Resource Efficiency: Do Más With Menos
  
  

About Us

Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Company Perks

• Ample Time Off for fun and rest
• Work from nearly anywhere in the US
• WFH supply budget
• Time Off to make an impact through volunteering
• Multiple Employee Resource Groups (ERGs)
• Health, Dental, Vision, 401k, HSA, any many other benefits
• Authenticity and Acceptance
  
  

At WebPT, we're dedicated to fair and competitive compensation based upon our industry peer benchmarks. While job postings offer a pay range as a general reference, the final offer depends on candidate qualifications and experience. Our aim is to provide equitable compensation that recognizes your unique skills and contributions. During interviews, we'll discuss your qualifications and expectations, striving for a competitive and fair offer. The initial hiring range for this position is: $60,200 - $75,200.