Business Continuity Manager (Cloud)

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

The Role

The Business Continuity Manager leads and executes business continuity and disaster recovery initiatives within our AWS cloud environment. This position develops and implements strategies to ensure operational resilience, minimize service disruptions, and maintain business operations during unexpected events. The role requires combining technical knowledge of AWS infrastructure with business continuity management expertise.

Core Responsibilities

• Lead BCM strategy with focus on AWS infrastructure resilience
• Develop recovery plans addressing AWS service dependencies and failover
• Design and implement multi-region disaster recovery solutions
• Ensure business continuity across AWS services (EC2, RDS, S3, etc.)
• Build cross-functional partnerships with Cloud Engineering and DevOps teams
• Conduct disaster recovery testing and failover exercises
• Monitor and report on AWS infrastructure availability
• Lead technical risk assessments of cloud architecture
• Document and maintain AWS infrastructure dependencies
  
  

What You'll Bring to Numerator

Required Qualifications

• Bachelor's degree required
• 5+ years BCM experience in cloud-native environments
• Strong AWS infrastructure knowledge (compute, storage, networking, security)
• Experience with AWS disaster recovery patterns
• Understanding of high availability design in AWS
• Project management experience
  
  

Preferred Qualifications

• AWS certifications (Solutions Architect, DevOps Engineer)
• Additional certifications (CISSP, PMP, Six Sigma)
• Experience with infrastructure as code (Terraform, CloudFormation)
• Knowledge of AWS Well-Architected Framework
• Site reliability engineering background