Part-Time Operations & Systems Coordinator (OBM)

Job Title: Part-Time Operations & Systems Coordinator (OBM)

About Us

We are a dynamic, multi-faceted organization seeking a proactive, tech-savvy professional to streamline operations across two businesses. If you thrive on finding solutions, implementing efficient processes, and enhancing customer experiences (CX), this role is for you!

Note: Only candidates who meet the required qualifications and proficiency levels in the specified tools would be considered, as these criteria are NON-NEGOTIABLE.

About The Role

Compensation: 1000 AUD per month (paid twice a month)

Schedule: 20 hours/week Mondays to Fridays Brisbane Time

Availability: ASAP

Key Responsibilities

• Process Development & Automation:
• Build and optimize systems to reduce manual tasks and enhance customer experience.
• Implement automated workflows across business processes.
• Data Management & Reporting:
• Centralize data and documents for streamlined access and organization.
• Create dashboards and templates in Excel or other tools as needed.
• Generate data-driven reports and insights to guide decision-making.
• Onboarding:
• Oversee the full onboarding process for employees: posting jobs, screening candidates, scheduling interviews, contracts, and documentation.
• Manage client onboarding: collect and file information, send welcome emails, and set up digital contract signing.
• Marketing & Business Growth:
• Coordinate basic marketing campaigns and develop ideas to increase engagement.
• Contribute to lead generation and client acquisition initiatives.
• General Administration:
• Provide daily task updates via chat platforms.
• Complete tasks outlined in weekly agenda meetings.
• Perform administrative duties for business and personal tasks as needed.
• Strategic Contribution:
• Identify and propose improvements to business structures and systems.
• Act as a sounding board for ideas, providing feedback and solutions proactively.
  
  

Tools & Platforms

• HubSpot
• Google Workspace
• Shift Care
• Deputy (Potential use)
• Meta (Facebook & Instagram)
• LinkedIn
• Calendly or alternative scheduling tools
  
  

What We’re Looking For

• A workflow and automation enthusiast with a knack for problem-solving.
• Strong adaptability to handle the complexities of two businesses with multiple layers.
• Self-driven and creative, able to take ownership of the role and suggest improvements.
• Exceptional organizational and communication skills.
• Proficiency in relevant tools and a quick learner for new systems.
  
  

Key Traits

• Efficiency: Plan and execute tasks effectively, maximizing time and resources.
• Enthusiasm: Approach every day with energy and a “go-getter” attitude.
• Problem-Solving: Tackle challenges head-on, finding and implementing solutions.
• Flexibility: Adapt to changing priorities and be ready to pivot as needed.
  
  

Work Expectations

• Daily check-in and check-out via chat platform.
• Regular updates on task progress and priorities.
• Active participation in weekly meetings and feedback discussions.