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Virtual Customer Support Assistant

Remote: 
Full Remote
Salary: 
21 - 29K yearly
Work from: 

Offer summary

Qualifications:

Prior experience in customer service, Experience with support software is a plus.

Key responsabilities:

  • Respond to customer queries via email, chat, and phone
  • Troubleshoot and resolve customer issues
Apply4U | Job search & Recruitment Platform logo
Apply4U | Job search & Recruitment Platform Human Resources, Staffing & Recruiting Startup https://www.apply4u.co.uk/
11 - 50 Employees
See more Apply4U | Job search & Recruitment Platform offers

Job description

Job Title: Virtual Customer Support Assistant (Remote)

Salary: £11 - £15 per hour


Do you enjoy helping people and resolving issues with a positive attitude? Apply4U is searching for friendly and patient Virtual Customer Support assistants to assist clients in responding to customer inquiries and solving issues remotely. If you’re empathetic and love problem-solving, we want to hear from you!


Key Responsibilities:

  • Respond to customer queries through email, chat, and phone
  • Troubleshoot and resolve customer issues in a timely manner
  • Maintain up-to-date knowledge of the client’s products and services
  • Record customer interactions in the CRM system
  • Collaborate with the support team to enhance customer experience


Why You’ll Love It Here:

  • Work from the comfort of your home with flexible hours
  • Be part of a supportive, remote team culture
  • Competitive hourly pay and opportunities for bonuses
  • Ongoing training and growth opportunities in customer service


What We’re Looking For:

  • Prior experience in customer service or support
  • Strong communication skills with a friendly, customer-first approach
  • Ability to multi-task and manage time efficiently
  • Experience with support software (Zendesk, Salesforce, etc.) is a plus


Apply now and become the virtual face of our clients’ businesses!

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Collaboration
  • Multitasking

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