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Service Partner Specialist (m/f/d)

extra holidays

Remote:

Full Remote

Work from:

Germany

Offer summary

Qualifications:

Bachelor or completed vocational training in electrical engineering or business administration, 3-5 years of experience in a similar role, Strong analytical skills and organization skills, Fluent in English; knowledge of German or Italian is an advantage.

Key responsabilities:

Coordinate and execute tasks for service providers
Monitor compliance with KPIs and SLAs

Alpitronic Large http://www.alpitronic.it/

1001 - 5000 Employees

See more Alpitronic offers

Job description

Your Responsibilities

Coordination, execution, and control of tasks assigned to external service providers in the service area on an international level
Monitoring compliance with KPIs and SLAs at service providers to ensure service delivery
Process controlling, analysis, and adaptation of processes to optimize supplier management
Regular review of service quality standards, invoice verification, and reporting
Operational support for service providers in their daily business execution
Onboarding of service partners and ensuring the availability of relevant skills and qualifications within the partner network

Your Qualifications & Skills

Bachelor or completed vocational training in the field of electrical engineering or business administration
Experience in similiar role for 3-5 years
Strong analytical skills
Excellent communication, organization and planning skills
Ability to work in a team
Willingness to travel
Fluent in English, German or Italian would be an advantage

OUR COMMITMENT

Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!