Business Analyst

Business Analyst

Please note: This role must be able to work flexibly to support a complex transformation program across multiple time zones. Expected standards hours are AEST 2pm to 10pm

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?

As a Business Analyst, you will be responsible for analysing business processes, identifying areas for improvement, and designing solutions that align with organizational objectives. You will collaborate with stakeholders across various departments to gather requirements, document business needs, and translate them into functional specifications for development teams. Additionally, you will leverage your expertise in data analysis to provide insights and recommendations that drive strategic decision-making

This role must be able to work flexibly to support a complex transformation program across multiple time zones. Expected standards hours are AEST 2pm to 10pm

About the role:

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, analyse, and document business requirements.
• Use various techniques such as use case analysis, user stories, and process flow diagrams to define business needs.

Solution Design and Documentation:

• Design innovative solutions that address business challenges and enhance operational efficiency.
• Create detailed functional specifications, including system workflows, data models, and interface designs.

Stakeholder Management:

• Build strong relationships with stakeholders at all levels of the organization.
• Present findings, recommendations, and project updates to project teams and sponsors.

Data Analysis and Insights:

• Analyse data to identify trends, patterns, and opportunities for improvement.
• Develop reports, dashboards, and metrics to track key performance indicators (KPIs).

Project Management:

• Participate in project planning, execution, and monitoring activities.
• Coordinate with cross-functional teams to ensure timely delivery of solutions.
• Assist with basic stakeholder timeline management

Continuous Improvement:

• Stay abreast of industry trends, best practices, and emerging technologies.

About you:

• Bachelor's degree in business or a related field.
• 5+ years of experience as a Business Analyst, with a focus on enterprise-level projects in medium to large scale organisations across different industry verticals.
• Familiarity with Agile, Scrum, or other software development methodologies.
• Proven track record of successfully delivering complex projects on time and within budget.
• Strong analytical skills with the ability to translate business needs into actionable requirements.
• Proficiency in data analysis tools and techniques, such as SQL, Excel, and BI platforms.
• Excellent communication, negotiation, and presentation skills.
• Adept at all facets of requirements management and polished presentation skills to be able to deliver a showcase with confidence and positivity
• Proven ability to lead workshops and work directly with stakeholders as a part of a multi-disciplinary team and provide leadership in your area of expertise
• Previous experience working in constantly changing and dynamic environments with the ability to pivot or manage pieces of work in parallel if needed

Why join Telstra Health:

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.