Atlassian Lead

Please note, this role is a fixed term contract between 9 - 12 months.

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?

As the Atlassian Lead, you will define and prioritise activities to support Telstra Health’s implementation of the Atlassian suite of software including Jira Align. Your role will ensure that our delivery model meets high standards of quality and deliver significant value, enhancing our digital health solutions and improving user experience.

About the role:

The Atlassian Lead is an integral position at Telstra Health with responsibility for informing key projects through provision of comprehensive business insights and data and providing support to the wider team to successfully execute projects. Key responsibilities include:

• Drive adoption and standardised use of Atlassian Tooling (Service Management, Dev and Project Management Tooling) supporting migration of activity and data to single cloud instance and setting up Jira Align for company wide deployment
• Collaborate with stakeholders to gather and document detailed requirements and translate them or work with the strategic partner to translate them into a standard ways of working and system configuration
• Enable and support the business to adopt agile ways of working, through the consistent application of Atlassian tooling
• Ensure the timely delivery of system features by removing roadblocks and facilitating efficient team collaboration both internally and where relevant, with the strategic partner teams
• Conduct regular reviews to measure system performance and lead continuous improvement using an iterative approach.
• Support the development team (and the Partner Product Owner where relevant) during the sprint cycle, providing clarifications and adjustments to ensure alignment with the systems vision
• Customer Feedback and Continuous Improvement: Lead engagement with customers to gather insights around product pain points or compelling opportunities, and translate insights into product improvements that deliver greater business and customer value
• Stakeholder Management: Communicate product plans, progress, and results to stakeholders, managing expectations and addressing concerns
• Stay abreast with latest Atlassian suite developments, suggesting ways on how Telstra Health could benefit from new features/functionalities/tools released or soon to be released to the market.

About you:

• Bachelor’s degree in Business, Computer Science, or a related field.
• Product Management Certifications: Certifications such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) are beneficial. Other relevant Agile or product management certifications are desirable.
• Additional Qualifications: Training in business analysis, Jira deployment / use, , or project management.

At least 2 years or equivalent demonstrated experience in:

• Strong experience in configuration and usage of Atlassian software
• Solid technical/delivery/commercial background with experience working across a business’s operations or IT systems.
• Strong analytical skills that drive a data-based approach to delivering and reporting on projects.
• Organisational skills that enable independent working and progressing project deliverables in isolation when required. Agile Methodologies: Hands-on experience working in Agile environments, with a deep understanding of Scrum, Kanban, or other Agile frameworks. Experience in facilitating Agile ceremonies and collaborating with development teams.
• Stakeholder Engagement: Proven track record in engaging with stakeholders, gathering requirements, and translating them into actionable user stories and product features. Ability to manage expectations and communicate product decisions effectively.
• Facilitating prioritisation of requirements based on articulated value and desired outcomes.
• Technical Understanding: Some technical background or experience working closely with technical teams working on operational or new systems-based projects

Please note, this role is a fixed term contract between 9 - 12 months.

Why join Telstra Health:

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.