Microsoft Dynamics Customer Engagement (CE) Functional Developer

Intralox, L.L.C., has an opening for a Microsoft Dynamics Customer Engagement (CE) Functional Developer working within our Digital Solutions team. As our presence continues to grow, internally and with our customers, we are looking to expand our team and grow our technical expertise so we can deliver more value to users, iterate faster on features, level up our development teams, and lay a strong foundation to scale our critical applications for broad internal integration and customer use.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We are looking for a Functional Dynamics 365 Customer Engagement (D365 CE) Developer to support our internal technical teams. The successful candidate will work closely with Solution Leads and Functional Analysts to implement designs and develop solutions based on established requirements, ensuring alignment with best practices in Dynamics 365 CE.

Responsibilities

• Collaborate with Solution Leads and Functional Analysts to understand solution designs and requirements.
• Configure Dynamics 365 CE modules (Sales, Customer Service, Field service and CanvasApps) based on pre-defined specifications using Power Platform tools, including Power Automates, Workflows, Business Rules.
• Assist in testing customizations, including plugins, workflows, CanvasApps and integrations developed by other team members.
• Support business system testing and user acceptance testing (UAT), and troubleshoot issues and bugs to ensure solutions meet functional and technical requirements.
• Provide post-implementation support, resolving configuration-related issues and assisting with testing updates.
• Stay informed of new Dynamics 365 CE features and updates to enhance configurations and testing processes.
  
  

Requirements

• 7+ years of experience with Dynamics 365 CE platform
• Experience with Azure DevOps and Agile Scrum development framework
• Solid understanding of relational database concepts
• Strong skills in configuring and customizing D365 CE modules
• Must be detail-oriented and have excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills a must
• Excellent organizational skills
• Must be able to work independently and as part of a development team
• Must be self-managed
  
  

Preferred

• Knowledge in omnichannel, portals and CanvasApps
• Microsoft Certified: Dynamics 365 Fundamentals or D365 CE certifications.
• Familiarity with Azure services, DevOps, and CI/CD pipelines.
• Experience integrating external systems into Dynamics 365 CE.
  
  

EOE/M/F/Vet/Disabled