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Customer Experience Rockstar - Multilingual Support Role in Portugal

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Passion for customer service, Tech-savvy, Legally authorized to work in Portugal.

Key responsabilities:

  • Provide support via phone, email, and chat
  • Turn customer feedback into actionable insights
EuraTech Solutions logo
EuraTech Solutions
11 - 50 Employees

Job description

Join Our Vibrant Customer Support Team in Porto, Portugal!

Are you passionate about providing exceptional service and creating memorable experiences for customers? Do you thrive in a dynamic, multicultural environment? If so, we have an exciting opportunity for you in sunny Portugal!

What Youll Do:

  • Be the Hero: Provide top-notch support to our customers via phone, email, and chat, solving their problems and making their day brighter.
  • Innovate & Inspire: Use your creativity to turn customer feedback into actionable insights, helping us improve our services.
  • Work with Flair: Engage with a diverse team from around the globe and bring your unique cultural perspective to the table.


What Were Looking For:

  • Multilingual Magic: Fluent in German with excellent communication skills in English.
  • Customer Champion: Passion for helping others, with a knack for solving problems and turning frowns upside down.
  • Tech Savvy: Comfortable navigating various digital tools and platforms.
  • Team Player: Collaborative spirit with the ability to thrive in a fast-paced environment.
  • Legal Eagle: Must be legally authorized to work in Portugal.


What We Offer:

  • A Fun Work Environment: A lively office where laughter is part of the daily routine and creativity is encouraged.
  • Growth Opportunities: Clear career paths with opportunities to advance and develop new skills.
  • Sunny Portugal: Relocation support and a chance to enjoy the beautiful beaches, vibrant culture, and amazing food.
  • Feel Good Perks: Wellness programs, team-building activities, and a supportive work culture that makes every day enjoyable.


Ready to Make an Impact?

If youre excited to bring your multilingual skills and passion for customer service to our team, wed love to hear from you!

Apply now and start your adventure in Portugal with us!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Communication
  • Teamwork

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