QA Service Leader APAC

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Service QA Leader - APAC for Cytiva is responsible for ensuring we are meeting the requirements of ISO 9001 and our QMS system in the APAC region by managing customer complaints and internal deviations, conducting internal audits, representing Cytiva during external audits and driving continuous improvements.

This position is part of the Hardware Solutions Service organization located in Korea and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you’ll do:

• Drive and support service quality assurance and support quality management system functions within the region

• Facilitate service customer communications associated with quality assurance  

• Quality assurance technical advisement on service processes, including change management  

• Lead and Facilitate service quality continuous improvement projects

• Facilitate, Manage, and Host Internal and external audits

Who you are:

• Minimum, Bachelor's degree from an accredited University or College, preferably in a Science or Engineering discipline

• 7 or more years of related quality experience

• Previous experience leading quality across a region or multi-site structure, both locally and globally

• Comprehensive understanding of ISO 9001, ISO 13485, GMP, and CFR requirements

• Strong analytical- and problem-solving skills.

Travel, Motor Vehicle Record & Physical/Language/ Environment Requirements:

• Fluent level of English & Korean in written and verbal communications

• Ability to travel abroad upon business needs 

• Must have a valid driver’s license with an acceptable driving record within territory or locations

• If foreign national, legal work permit is required to pursue employment contract by Korean immigration law
   

It would be a plus if you also possess previous experience in:

• Pharmaceutical Equipment Services  

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.