Mid/Senior Product Manager

About Synthflow AI:

Synthflow AI is an innovative, high-growth generative AI startup redefining how businesses interact with their customers. We’re pioneers in developing the first human-like conversational AI voice assistants, empowering companies to seamlessly integrate advanced voice technology into their operations. Our solutions enable businesses to create AI voice assistants that can answer inbound calls and schedule appointments 24/7—without any coding required. Backed by over $9M in funding from Atlantic Labs, Singular VC, and notable investors in the voice tech and no-code automation space, we’re on an exciting journey of growth and innovation. And we’re just getting started.

Role Overview:

We’re seeking a driven and creative Product Manager to lead the development and enhancement of Synthflow AI’s cutting-edge voice AI solutions. As a key member of our product team, you’ll shape and execute the product vision for our conversational AI voice assistants. This role will require a blend of strategic thinking, technical understanding, and a deep empathy for end-users to ensure Synthflow AI remains at the forefront of voice technology innovation.

Responsibilities:

• Define Product Vision and Roadmap: Develop a clear and compelling product strategy for Synthflow AI’s voice assistant solutions, aligned with our company’s mission and growth goals. Translate this vision into actionable plans and roadmaps, prioritizing features that drive customer value.

• Customer-Centric Product Development: Conduct user research and collaborate closely with customer success teams to deeply understand our users’ needs, pain points, and behaviors. Use insights to inform product design and development to ensure we’re building solutions that resonate with end-users.

• Collaboration with Cross-Functional Teams: Work closely with engineering, design, marketing, and sales teams to bring features from concept to launch. Ensure clear communication across teams, balancing priorities and resource allocations to deliver timely and impactful products.

• Feature Prioritization and Execution: Evaluate and prioritize features based on customer feedback, business value, and technical feasibility. Define user stories, acceptance criteria, and work with development teams to ensure smooth implementation and deployment of features.

• Monitor and Measure Success: Set measurable goals for new products and features, tracking key performance indicators (KPIs) and user feedback. Use data-driven insights to iterate on product features and prioritize future enhancements.

• Become a Voice AI Market Expert: Stay updated with the latest trends and advancements in AI, voice technology, and no-code solutions to ensure Synthflow AI continues to lead in innovation. Identify opportunities for differentiation and new product offerings that address emerging market demands.

Qualifications:

• Experience: 3-5+ years in product management, preferably within AI or B2B SaaS platforms. Experience in startups or high-growth environments is big a plus.

• Technical Understanding: Familiarity with AI technologies and no-code platforms. While coding is not required, an understanding of the technical landscape and development process is essential.

• Customer-Centric Mindset: Proven track record of developing products that meet user needs. Experience with user research methodologies and customer feedback integration.

• Analytical Skills: Proficient in product analytics and comfortable interpreting data to drive decisions. Experience with product metrics, A/B testing, and customer feedback loops.

• Communication Skills: Exceptional written and verbal communication skills, with the ability to effectively articulate complex ideas to diverse audiences.

• Leadership: Demonstrated ability to inspire cross-functional teams and work collaboratively to achieve common goals.

• Adaptability: Comfortable in a fast-paced, evolving environment, with a proactive approach to problem-solving and continuous improvement.

Why Synthflow AI?

• Be part of an innovative company leading the charge in voice AI and generative AI technology.

• Work in a collaborative, high-growth environment with a talented and passionate team.

• Enjoy flexibility, growth opportunities, and a chance to make a meaningful impact on how businesses interact with customers globally.

Join Synthflow AI as we transform the voice technology landscape. Together, we’ll create experiences that redefine customer interactions through the power of AI.