This posting relates to 2 jobs in separate territories: one focused on Northeast/Mid-Atlantic and another focused on Southwest.
Primary responsibility includes strategic account management for large and/or complex national accounts. Also responsible for the sales of additional products/services to existing accounts. Responsibilities include implementing sales strategies to achieve revenue targets through selling new business to existing accounts, managing major account relationships, and organizing and leveraging the national accounts sales force. May direct and collaborate with a number of national account manager positions. Positions may include incumbents who are responsible for large and/or complex accounts not on a national basis. Incentive Compensation eligible.
Responsibilities:
- Manage a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies
- Develop deep customer relationships to facilitate intimate knowledge of our customers' objectives
- Assume role of trusted strategic consultative partner of our customers
- Articulate a consistent delivery of CIGNA's glowing value proposition as well as own responsibility to tell the CIGNA story with minimal reliance upon subject matter experts
- Demonstrate data-driven solutions-based orientation to drive results for our customers and for CIGNA
- Execute successful end-to-end sales process if customer’s business is placed out to bid
- Exude self-motivated ownership of metric-driven results, continually acting with a sense of urgency to ensure that results are attained, if not exceeded
- Exemplify internal and external leadership
- Embrace culture of learning and continuous improvement
- Champion perpetual change within CIGNA to ensure that we anticipate market trends and offer industry-leading products and services
- Manage a client base that will consist of no less than one, but no more than three, medical clients
Qualifications:
- Proficient knowledge (min 5) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
- Bachelor’s degree highly preferred
- Successful track record and/or possesses clear aptitude as a leader, administrator, negotiator, and salesperson
- Strong persuasion skills and effective communicator; possesses excellent relationship-building skills
- Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
- Demonstrated ability to develop strong working relationships with matrix partners in the organization
- Customer focus - ability to meet customer expectations and act with a strong focus on how to deliver
- Ability to obtain necessary licenses
- Effective speaking and communication skills; demonstrated presentation skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.