Senior Director of Product Design, Consumer Growth

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

As a Senior Director of Product Design you’ll play a critical role in leading design, strategy, and vision across the Consumer Growth organization; fundamentally you’ll help connect people to sellers and items they love. Your work will span across traditional product led growth initiatives, as well as core consumer surfaces and new 0-1 product experiences. 
 

The ideal candidate knows how to balance high craft and speed, is a passionate advocate for customer-centered design, is not afraid to dig into the metrics, is a skilled mentor who fosters a culture of creativity and experimentation. You'll work cross-functionally with product, engineering, research, and analytics to define overall organization strategy and inspire the team. 

This is a full-time position reporting to the VP of Design. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our  work modes and workplace safety policies here.

What’s this team like at Etsy?

Our Growth team focuses on accelerating key metrics—user acquisition, engagement, retention, and revenue—through data-driven experimentation. We take a hypothesis-driven approach, allowing us to test and learn faster than any other team at Etsy. Working across the entire user journey, we look for opportunities to optimize every stage of the funnel. While speed is important, we’re committed to maintaining a high bar for quality craft, combining strategic focus with thoughtful execution to drive meaningful growth.

What does the day-to-day look like?

• Strategic Leadership: Develop and drive the overall product design vision for the growth organization, aligning it with business goals and user needs.

• Team Development: Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact.

• Design Excellence:  Coach managers and team members to continually improve their craft and deliver an exceptional experience.

• Cross-Functional Collaboration: Partner with product, engineering, analytics, user research teams to lead the organization’s strategy, delivery and health.  Collaborate with brand and marketing to enhance the buyer experiences. 

• Customer Insights: Leverage qualitative and quantitative research to inform design decisions and continuously improve product experiences.

• Metrics-Driven: Use design to drive critical business metrics and KPIs. 

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
   

Qualities that will help you thrive in this role are:

• 15+ years of experience in product design, with a strong portfolio showcasing cross-platform consumer products.

• 7+ years of experience in a leadership role, managing and mentoring design managers.

• Proven track record of driving measurable outcomes through design.

• Expertise in growth strategies such as engagement, retention, funnel optimization, and onboarding flows.

• Strong understanding of design fundamentals, systems design, usability principles, and interaction design.

• Excellent communication and storytelling skills, with the ability to advocate for design at all levels of the organization.

• Comfortable working in fast-paced, dynamic environments, balancing strategic priorities with hands-on design needs.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.