Store Community Lead - Phoenix (Fixed Term until September 2025)

Requirements

Description & Requirements

about this team

The North America Community team is responsible for the creation and execution of our community strategy, inclusive of relationship management, product seeding, activations, and campaign activity across the entire NA store fleet, campuses, and key cities. The broader team is comprised of the NA Events, NA Community and NA Sports marketing organizations who work in partnership with myriad cross functional partners to build meaningful local relationships, to engage our ambassadors and talent through relevant activations and to further lululemon’s commitments within diversity and inclusion.

a day in the life: what you’ll do

• Coach and coordinate stores on vision and execution around all phases of Community foundational excellence including full and intentional spend of community budgets (Product Seeding, Community Engagement & Activations) and allocated community hours
• Execute events locally for relevant activations/campaigns and Strategic Initiatives on the Brand and Marketing Calendar including budget management and strategic execution
• Partner with Community Manager, Regional Manager and Store Managers to support all phases of the Ambassador Journey including selection, onboarding, engagement and offboarding to ensure regional Ambassador roster is inclusive and reflects the diversity the market
• Maintain close relationship with store teams through regular store visits, attendance at team meetings and joining Ambassador connects and classes
• Advise and partner with Regional Manager and stores when submitting to Community Initiatives Fund and Store Local Events
• Enroll store teams in: Centre for Social Impact, Brand campaigns and Cultural Awareness Days
• Collaborate with key cross-functional partners including NA Community and NA Events. Additional partners include NA Community Program Lead for New Stores and Optimizations, NA Talent Acquisition and NA Inclusion, Diversity, Equity and Action (IDEA)
  
  

Qualifications

• Bachelor’s degree preferred
• 3 years of experience in building connections/relationships on behalf of a brand
• Proven success creating and executing community plans/tactics
• Able to manage multiple tasks and projects with high organization and attention to detail
• Demonstrated or passionate commitment to inclusion, diversity and equity principles
  
  

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
  
  

Additional Notes

Authorization to work in the US is required for this role.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,100 – $106,500 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)
  
  

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Remote – Field Based under our SSC Workplace Policy: Field/Community-based work is necessary or important within a designated area, with relevant travel required.