WHY PATIENTS NEED YOU
Pfizer’s purpose is to deliver breakthroughs that change patients’ lives. Research and Development is at the heart of fulfilling Pfizer’s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best-in-class medicines to patients around the world.
WHAT YOU WILL ACHIEVE
In your role, you will be at the center of Pfizer's operations, and you will find that everything we do, every day, is in line with an unwavering commitment to quality. Your work will help Pfizer in the critical area of portfolio management for our Research and Development (R&D) function. You will work as part of a team which designs and implements business processes to enable product research and development, portfolio prioritization, resource allocation and risk management.
JOB SUMMARY
The Investigator Payments Manager in Pfizer’s Research and Development division will be responsible for ensuring payments to clinical trial sites and investigators are processed timely and accurately from start up through to study close. The role will involve project management of key payment activities for a portfolio of studies and oversight of vendor staff performing related services. This is a critical priority for Pfizer and this position will play a key role in ensuring delivery of these services.
JOB RESPONSIBILITIES
- Understand and manage the life cycle of clinical site payment administration from protocol schedule of activities, Per Subject Costs, Payment Triggers and database build through to initial start-up payment and execution of EDC-driven visit payments and invoiceable items.
- Lead planning of key activities to ensure system is configured to hit key startup milestone payments on time
- Assess EDC design and data collection to ensure accurate and complete mapping to budget construct and timely payment triggering. Troubleshoot any payment failures to minimize delays in sites receiving payment for services completed.
- Ability to assess and provide guidance around configuration of Site Contracts and Budgets in the payments system to ensure they are in line with Contractual terms and drive any updates required
- Provide oversight of vendors to ensure adherence to Pfizer investigator payments processes and standards including timely approval of payments and invoices, resolution of any payment queries.
- Ability to triage technology and process issues which involve a high degree of complexity and interdependencies (eg site relationships, budgets and contracts, regulatory requirements, language, tax, currency, etc.)
- Review study payments performance, ensuring that payments are flowing to sites in line with contractual terms and identifying root cause of any issues and ensuring corrective actions are put into place
- Ensure Purchase Order is active and adequate funding is in place to facilitate transfer of funds for all approved payments without delay
- When required, support study-specific Audit activities related to investigator payments
- Resolve site and study level payment issue escalations as a priority to maintain site satisfaction
- Ensure appropriate contracts, work orders and funding are in place to execute site payments
- Ensure Purchase Order is active and adequate funding is in place to facilitate transfer of funds for all approved payments without delay
QUALIFICATIONS/SKILLS
- Bachelor’s degree or higher required
- More than five years of experience in clinical contracts/budget administration, accounting/finance, and/or clinical project/operations. Specific experience in managing investigator and site payments is required.
- Knowledge of clinical operations, protocols and site budgets
- Experience with the usage, monitoring, or management of EDC data and systems is a plus
- Experience with industry payment processing software including developing business requirements is a plus
- Excellent interpersonal and organizational skills, sufficient to multi-task in a fast-paced environment with changing priorities.
- Good business judgment and a strong understanding of the unique aspects of site payments including regional and country specific considerations
- Must demonstrate an understanding of clinical site and vendor budgets and payment terms.
- Demonstrated ability to work in a cross-functional environment with clinical operations, business technology, legal, finance, tax and other functional lines.
- Proven success in completing assignments, tasks and projects under minimal supervision as well as demonstrated ability to make critical recommendations related to investigator payments
- Ability to work independently with minimal supervision in a team-oriented environment.
- Desire to create positive experiences and make significant contributions.
- Excellent administrative, organizational and problem-solving skills
- Ability to collaborate effectively across a variety of teams and cultures located in multiple locations in demanding/changing situations.
- Experience with a Clinical Research Organization or a sponsor is preferred
- Knowledge of local tax and payment regulations in countries where clinical trials are executed is a plus
- Experience in cross-border financial transactions is a plus
ORGANIZATIONAL RELATIONSHIPS
Reports to Global Investigator Payments Manager within Clinical Trial Payments, Business & Transformation Office, Clinical Development and Operations, Pfizer Research and Development
RESOURCES MANAGED
None
PHYSICAL/MENTAL REQUIREMENTS
N/A
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
N/A
Work Location Assignment: On Premise
The annual base salary for this position ranges from $83 500,00 to $139 100,00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10,0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Research and Development
