Job Title:
Project Manager
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
This roles’ primary areas of focus include the following;
- Weekly planning with Client Team Leads, balancing shifting priorities
- Scheduling and Schedule Management to meet shifting project goals/campaign team member availability
- Communications management across team internal account partners, client partners, and campaign teams specific to each campaign
- Meet notes and next steps management
- Task tracking through successful completion
- Risk/mitigation management
- Agenda Communication Management
This role also:
Owns the relationship between one or more clients and the internal project team, ensuring that the project(s)/program(s) meets the client's requirements and goals; with the support of an Account Lead Partner
Qualifications:
- 2+ years of experience; ideally technical marketing/B2B programs/project management, Microsoft experience,
- Risk/Issue management
- Track, implement, and close actions/clarifications/issues given overall ROTB/project schedule
- Document processes/SOPs to facilitate onboarding
- Project management (these may not be technical), Agile methodologies
- This is a remote position is for candidates residing in Mexico.
#LI-Remote
#ConcentrixCatalyst
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
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