SOC Analyst Level 2

• Monitor and analyze security events and alerts from multiple sources, including security information and event management (SIEM) software, network and host-based intrusion detection systems, firewall logs, and system logs (Windows and Unix), and databases
• Separate true threats from false positives using network and log analysis and escalate possible intrusions and attacks
• Initiate tickets, document, and escalate to higher-level security analysts when required
• Serve as the technical escalation point and mentor for lower-level analysts
• Regularly communicate with customer IT teams to inform them of issues, help them remediate, and ensure that they continue to operate business as usual
• Perform triage of incoming issues (assess the priority, determine risk).
• Work with customers to deploy hardware and software monitoring systems
• Maintain a strong awareness of the current threat landscape.

• Excellent teamwork skills
• Knowledge of and experience with intrusion detection/prevention systems and SIEM software
• Strong knowledge and understanding of network protocols and devices.
• Strong experience with Mac OS, Windows, and Unix systems.
• Ability to analyze event logs and recognize signs of cyber intrusions/attacks
• Ability to handle high pressure situations in a productive and professional manner.
• Ability to work directly with customers to understand requirements for and feedback on security services
• Strong written and verbal communication skills and the ability to present complex technical topics in clear and easy-to-understand language
• Strong teamwork and interpersonal skills, including the ability to work effectively with a globally distributed team
• Able and willing to work in a 24/7/365 environment, including nights and weekends, on a rotating shift schedule
• Ability to provide tuning recommendations for security tools to tool administrators.
• Familiarity with tools such as Wireshark, TCP Dump, Security Onion, and Splunk
• Strong knowledge of the following:
  • SIEM
  • Packet Analysis
  • SSL Decryption
  • Malware Detection
  • HIDS/NIDS
  • Network Monitoring Tools
  • Case Management System
  • Knowledge Base
  • Web Security Gateway
  • Email Security
  • Data Loss Prevention
  • Anti-Virus

• Experience in network/host vulnerability analysis, intrusion analysis, digital forensics, penetration testing, or related areas
• 1-4 years of hands-on SOC/TOC/NOC experience
• GCIA required. GCIH, GCFE, CISSP, Security +, Network +, CEH, RHCA, RHCE, MCSA, MCP, or MCSE preferred
• Familiarity with tools such as IDA Pro, PEiD, PEview, Procmon, Snort, Bro, Kali Linux, Metasploit, NMAP, and Nessus
• Familiarity with GPO, Landesk, or other IT Infrastructure tools
• Understanding of programming/scripting languages and ability to run basic database queries

• Minimum bachelor’s degree in Information Security in Computer Science, other IT-related field, or equivalent professional experience. Exceptional candidates with proven experience in security/network operations will also be considered.

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