At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Senior Manager Corporate Communications is responsible for developing, leading and executing proactive communication strategies and programs in support of West's business interests, driving team members' understanding of the company's priorities and key initiatives, engaging and aligning team members with the company's vision and business strategy, producing communication deliverables for change-related initiatives, internal stakeholders and supporting the growth of the company's reputation and brand presence through impactful, integrated internal communication campaigns.
Essential Duties and Responsibilities
- Support key functional leaders to provide strategic communications counsel and support, including directing internal communication initiatives that support safety, quality, operational excellence, quality compliance, and overall employee engagement and retention.
- Support functional leaders to manage, develop content and support the execution of town hall meetings
- Partner with functional leaders to support annual focus weeks and campaigns, providing counsel and developing a communications strategy to ensure successful engagement
- Support leaders by producing and executing on communication plans around organizational changes, realignments, and other change-related initiatives.
- Mentor junior members of the Global Communications Team
- Perform other duties as needed, based on business need
- Produce compelling and relevant multi-channel stories, rooted in our company purpose, priorities and values
- Work with Communications Team in helping to build West’s reputation in the industry and as an employer of choice through the research and drafting of corporate award submissions.
- Develop presentations and other corporate materials, utilizing creative design aligned with West branding, to effectively convey key information, narrate engaging corporate stories and build stronger brand identity
- Support Communications Team in ensuring a cadence of engaging global and cross functional content on IntraWest
- Devise and execute communication strategies that effectively utilize company internal digital channels
- Work closely with Digital and Transformation and site leadership teams to support and maintain high adoption and impactful messaging through our West Alert System
- Partner with Global Comms Team to schedule and create corporate communications content on company social media channels and blog
Additional Responsibilities
Education
- Bachelor's Degree in Communications (PR), Marketing Communications or Journalism required
Work Experience
- Minimum 10 years Relevant communications experience with track record of increasing responsibilities required
Preferred Knowledge, Skills and Abilities
- Top tier writing skills
- Management of strategic PR and internal communications programs in partnership with integrated marketing programs
- Ability to remain focused, connected and driven in a remote working environment
- Budget management skills
- Ability to manage multiple projects simultaneously
- Able to comply with the company’s safety and quality policy at all times
License and Certifications
Travel Requirements
5%: Up to 13 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
- Office environment
- Must be flexible and able to work in a fast-paced environment with changing priorities
- Must be able to work independently and be a strong team player
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
