HRSS Change Lead

Are you ready to take on an exciting challenge in 2025? As our HRSS Change Lead, you’ll be at the forefront of YouGov’s transformation, playing a crucial role in shaping our future. This is your chance to design and implement impactful strategies that minimize disruption and maximize success, driving key initiatives like our Workday implementation. With a strong focus on stakeholder engagement, staff training, and knowledge management, you’ll collaborate across teams to ensure seamless transitions. If you’re passionate about change management and thrive in dynamic environments, this role is your opportunity to make a real difference.

Embrace the flexibility of remote work while being part of a dynamic team. This 12-month Fixed-Term Contract (FTC) allows you to work from home, promoting work-life balance while staying connected with your colleagues through virtual collaboration.

This role is based in Europe and is open to multiple locations. To be considered, you must be fluent in English.  

Regrettably, we are unable to provide visa sponsorship, candidates must have the permanent right to work in the country where they reside.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Identify potential resistance to change and develop strategies to mitigate it
• Develop effective communication plans to keep stakeholders informed and engaged throughout the change process
• Build strong relationships with key stakeholders, including senior leadership, project teams, and end-users
• Address concerns and questions from stakeholders in a timely and professional manner
• Plan and Design training programs to equip employees with the necessary skills and knowledge to adopt change
• Provide ongoing support and coaching to help employees transition smoothly
• Monitor adoption rates and identify areas for improvement
• Identify potential risks associated with change initiatives and develop mitigation strategies
• Measurement and Evaluation:
• Collect and analyze data to assess the impact of change on business outcomes
• Continuously improve change management processes based on lessons learned

These are the essentials you’ll need to get an interview:

• Minimum 2 years of experience as an HRSS Change Lead, managing end-to-end change initiatives
• Exceptional written and verbal communication skills, with the ability to articulate a clear vision for product usage, manage sensitive or challenging situations, adapt to diverse clients, engage users, motivate technology adoption, and effectively manage and communicate change initiatives
• Proven experience in working in project teams and implementing a change program of work
• Contribute to coaching and support development of colleagues
• Experience implementing changes to business processes, technologies and systems
• Project management experience
• Good understanding of HR Processes

Behavioural competencies: 

• Ability to work independently and as part of a team
• Comprehensive understanding of the strategic and operational impact of business changes
• Demonstrate exceptional organizational skills and the ability to confidently lead initiatives, gaining trust and buy-in from stakeholders at all levels of the business

It would be great if you had these to, but we’ll support you if you don’t:

• Proven in depth change management experience using a variety of change management methodologies
• Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people