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Client Services Intern (f/m/d)

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Strong organizational skills and attention to detail., Excellent oral and written communication skills., Proficiency in MS Word, Excel, Outlook and PowerPoint., Intermediate or advanced level of English..

Key responsabilities:

  • Responding to client and affiliate inquiries.
  • Managing month-end reporting systems.
Awin logo
Awin Madtech: Marketing + Advertising + Technology Large https://awin.link/LinkedIn
1001 - 5000 Employees
HQ: Berlin
See more Awin offers

Job description

Purpose of Position

As a Client Service Intern, you will be exposed to every aspect of operations in the Client Services department at the BR’s most exciting and innovative affiliate marketing network. From assisting and presenting in client meetings on affiliate strategy to reporting on merchant and affiliate performance as well as investigating new affiliate websites to assess their suitability for Awin’s merchant clients.  You will also provide the first line of support to some of the emerging Advertisers on the network and providing consultation on how they can make their programme a success.

Awin is passionate about developing people and progressing staff in the business. The Junior Account Manager will receive training and hands-on experience that will equip them to be a highly valued member of an online and affiliate marketing team. On successful completion of the placement year and degree, Awin is keen to retain talented interns and progress them in the business.

Key Tasks

  • Provide daily support to self-service advertiser with day-to-day duties, such as:
  • Respond to incoming emails and relay messages from clients and affiliates
  • Manage the month-end reporting system
  • Assist in the growth of department merchant programmes
  • Attend industry events when required and network with clients

Skills & Expertise

  • Strong focus on processes and deadlines.
  • Excellent oral and written communication and the ability to share technical information clearly and accurately.
  • Ability to be flexible and handle multiple projects simultaneously in a fast-paced environment.
  • Be highly organised and able to juggle several tasks simultaneously
  • Have impeccable attention to detail
  • Excellent computer literacy including MS Word, Outlook, Excel and PowerPoint
  • Intermediate or advanced English.

Our Offer

  • Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
  • Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
  • Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Improve your English skills with Awin’s English language course subsidy.
  • Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
  • Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

 

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Madtech: Marketing + Advertising + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Problem Reporting
  • Communication
  • Time Management
  • Physical Flexibility
  • Detail Oriented

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