Group Executive Assistant & Office Manager

About SonderMind

At  SonderMind,  we  know  that  therapy  works.  SonderMind  provides  accessible, personalized  mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical  outcomes.  To  enable  our  clinicians  to  thrive,  SonderMind  defines  care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role 

This role requires a highly organized and versatile professional to support multiple people-facing functions. In this role, you will provide comprehensive executive support to all executive team members (except the CEO) while also ensuring efficient in-office operations.  You will manage executive calendars, coordinate meetings, and handle confidential communications. Additionally, you will oversee general office maintenance and in-office events. This role will require exceptional organizational skills, attention to detail, and the ability to juggle multiple priorities in a fast-paced environment. This role is based out of SonderMind’s downtown Denver office.

What you will do

Executive Support

Support all Executive Team members (excluding the CEO), including calendar management, meeting coordination, and travel arrangements.

• Schedule and manage appointments, meetings, and events for executives.
• Coordinate and confirm meeting arrangements, ensuring all necessary logistics are in place.
• Ensure meeting rooms are set up and equipped with necessary technology and supplies.
• Plan and book travel itineraries, including flights, accommodations, and transportation.
• Handle confidential communications and sensitive information with discretion.
• Serving as the main point of contact for internal and external communication, often handling phone calls, correspondence, and inquiries.
• Support of executive off-site sand regular company meetings, including Shift (SonderMind’s Annual Company get-together), as needed. 

Office Management

Manage office operations, ensuring a well-organized, efficient, and professional environment within an approved budget.

• Manage all office vendor operations and relationships, including janitorial, security, building management, parking, and others as required.  
• Responsible for supervising the maintenance of all workplace-related equipment & supplies to support daily operations (kitchen appliances, furniture, office supplies, ingoing/outgoing mail, etc.) 
• Manage in-office engagement events and programs, including the onsite execution of monthly All-Hands in coordination with IT.
• Serve as the primary point of contact for office-related inquiries and issues.
• Other ad-hoc responsibilities from time to time, based on business needs. 

Who you are

• Proven experience as an executive assistant, office manager, or in a similar administrative role.
• Familiarity with recruitment processes and HR practices is a plus.
• Exceptional organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in office software (e.g., MS Office, Google Workspace).
• Ability to handle confidential information with discretion.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.