Deputy Director Hurricane Helene NC and TN Long Term Recovery Operation

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

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Job Description:

WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview):

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity.

Helene made landfall in the Florida Big Bend on Thursday, September 26, 2024, before continuing northward and weakening across Georgia, northwest South Carolina, western North Carolina, eastern Tennessee, and Kentucky. Helene brought devastating wind damage and catastrophic flash flooding to these areas before merging with an upper level low centered over the Tennessee and Ohio Valleys. The former hurricane continued to linger across the region for several days before finally ejecting off to the northeast on Monday, September 30. The American Red Cross will be standing up a long-term recovery field structure across the impacted to provide recovery programming and services to individuals, households, and communities affected by the storm.

The Hurricane Helene NC & TN Long-Term Recovery (LTR) Deputy Director reports to the Hurricane Helene NC & TN Long-Term Recovery Director and is responsible for supporting day-to-day program activities. This role requires an experienced community organizer/mobilizer with supervisory and program management experience to coordinate community engagement and problem solving around community recovery and resiliency building in communities impacted by Hurricane Helene in Western North Carolina and Eastern Tennessee. This is a remote position with a preference for candidates located within the impacted areas 50 miles radius of Asheville NC.

The Deputy Director will support the Director in the development and execution of overall program strategies, objectives and priorities. The Deputy Director will also supervise assigned staff and work with Regional and Divisional leadership to ensure the long-term recovery strategy is in line with local expectations and requirements. This role works with regional and National Headquarters volunteer and paid staff. Routine travel throughout the impacted areas will be required.

This is a term-limited, benefits eligible position expected to last 24 months with the opportunity to extend based on business need.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   

• Directly manage the implementation of Individual Resiliency and Preparedness programs
• Support the establishment and/or maintenance of effective working relationships with the affected Red Cross Region and Division, long term recovery groups, community agencies, schools, businesses, various levels of government and the general public
• Assist Director with maintaining strong relationships with local regional and divisional leadership and communicate strategies, updates and needs accordingly
• Advocate for Diversity, Equity, and Inclusion (DEI) in all decision-making processes, project implementation, and service delivery, ensuring diverse and underrepresented perspectives are considered and valued, and equitable outcomes are achieved
• Assist in short and long-term strategic planning including preparing program timetables with specific milestone goals
• Monitor program effectiveness through collected data – both qualitative and quantitative – and make recommendations for program improvements 
• Assist Director in the recruitment and selection of LTRO employees, and assist with initial new employee and volunteer training as needed
• Provide leadership, mentoring, coaching, and performance evaluations to paid and volunteer workforce to assist in the achievement of program objectives
• Document operational best practices and lessons learned in support of LTR continuous improvement.
• Coordinate and/or complete special and major projects as assigned by the Director
• Function as acting Director in the Director's absence
• Perform other duties as needed and/or assigned

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Scope: Interpret and administer policies, process, and procedures that may affect sections and subordinate units.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor’s degree or equivalent combination of education and experience required, Master’s degree preferred.
Experience: 5 years of experience in community organizing, case management, partner-agency relations, grants management, and disaster response/recovery preferred.
Management Experience: At least 3 years of experience as supervisor or manager of workforce engaged in direct client contact in an outcomes-based social-services environment. Experience building and supporting a volunteer workforce preferable.  
Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Ability to work independently, handle and prioritize multiple tasks.  Ability to manage programs. Ability to assess community and client needs and provide services equitably and consistently. Ability to integrate diversity, equity and inclusion principles into all aspects of work. Identifies and resolves problems and/or develops alternative solutions. Exhibits sound and accurate judgment. Other: Intermediate Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Ability to work on a team.
 

• Travel: Routine travel throughout the impacted areas will be required. Must have a Valid Driver’s License

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
 

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:  Starting at 15 days a year; based on FLSA status and tenure
• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

*LI-POST

Apply now!  Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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