Job Description
Junior Immigration Consultant
We are recruiting a Junior Immigration Consultant to join the Dubai office. This is an excellent opportunity to join a global company working with immigration professionals across the world.
Fragomen is the world’s leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations. With over 6,200 employees in more than 50 offices, you will be joining a truly global firm where providing exceptional client service is at the core of what we do.
Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.
We are looking for a Junior Immigration Consultant to join our team in the Dubai office. This is a permanent and full-time position which offers a fantastic opportunity to join a unique global leader and be part of an on-going success story.
The Junior Consultant will support the team in an administrative capacity and will also be exposed to a full range of global corporate immigration work.
Key responsibilities will include:
Drafting and amending support letters for multitude of visa applications
Completing and amending on-line application forms
Assisting with new client engagements by drafting engagement letters
Setting up and updating case files on internal case management system
Scheduling visa appointments including arranging and tracking payment of application fees and liaising with third party agents via telephone and email, as required
Drafting cover letters and memos for client direct use as per strict deadlines
Data management using Excel as required by the team (tracking payments, updating spreadsheet, etc.)
Assisting with ad hoc administrative functions, as needed
Communicating with colleagues at all levels as required by business needs
Able to effectively express oneself verbally in an articulate and polished manner
Takes on additional projects as required by business needs
Follows firm procedures with respect to file maintenance, record keeping and use of case management system
Updates case management system in real time
Archives paper files consistently and regularly
Ideally you will have previous experience in an administrative or client-facing role. Oral and written fluency in English is required. Good/advanced Arabic skills would be beneficial.
Accurate work style; detail oriented
Administrative and data entry skills
Develops strong working relationships with team members and gains their confidence through displaying professionalism and efficiency in all communications
Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, considering delivery expectations and agreed client service standards
Proven ability to generate clear, well-organized written work and able to effectively express oneself verbally in an articulate and polished manner
Strong communication skills
Completes tasks within agreed timeframes and in line with expectations
Demonstrates proficiency in word processing, Internet, and email systems
Good customer service skills
Within the Middle East region we have offices in United Arab Emirates, Qatar and Saudi Arabia with an overall headcount of 200 employees. Across all the offices, there is a positive and collaborative working environment, with our immigration professionals partnering with our clients to help them manage their regional or global immigration programmes. Based in Dubai, you will work closely with the Managing Partner for MEA, who is also located there.
Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) priorities Fragomen’s social responsibility through one cross-cutting theme and five focus areas. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, and disability.
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