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Manager of Operations

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
Anywhere

Offer summary

Qualifications:

BA/BS in a related field, 5+ years in an operations role, 5+ years in a management capacity, Experience in accounting and HR.

Key responsabilities:

  • Manage resources and operational plans
  • Oversee accounting, finance, HR, and contracts
OPSPro, LLC logo
OPSPro, LLC Professional Services Startup http://www.opspro.com/
11 - 50 Employees
About OPSPro, LLC
OPSPro provides the level of support your business requires, when you need it in accounting, contracting, human resources, information technology, payroll, program financials, and RFP support. Our operations offerings range from providing on-demand consulting through full outsourcing your operations processes. We will custom tailor a unique solution that fits your business. You focus on growing your business, we’ll take care of the rest. Our accounting processes are DCAA and GAAP compliant and support simple to complex government contractor models and commercial entities. We have experience with several different accounting software. We utilize contracting tools that support efficiency and compliance. We also developed a robust Human Resources capability that allows us to attract and retain quality employees. We handle all aspects of an employee’s lifecycle from recruiting to post-separation. Our HR includes: Recruiting, Payroll Administration, Benefits Management, Career Management, Training and Education, Worker’s Compensation, Employer Liability Management, Government Compliance, and more! Our IT solutions use a true company infrastructure that is secure (independent domain, VPN access), accessible (computer, web, mobile), integrated (domain single sign on) and supported (complete help desk). We offer a range of services from simple hosted email to complete IT outsourcing of all of your IT needs. We are also able to support your NIST and CMMC requirements. We have invested heavily in our business management. We developed 8(a) expert knowledge, an extensive partner network, and cultivated expertise in small business management. We know how to help you structure your business plan to achieve your long-term goals.
See more OPSPro, LLC offers

Job description

Job Summary

OPSPro specializes in providing businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT. The Manager of Operations is a full-time, fully remote position. The primary responsibility of this position is to manage resources, develop and implement an operational plan, and ensure that these procedures are carried out properly. The ideal candidate thrives on helping others and can see both the big picture and the details. They will build relationships within operations as well as the organization. The Manager of Operations will keep the trains running on time with internal accounting, finance, HR, contracts, IT, and other operations and company initiatives.

Essential Duties And Responsibilities

  • Accounting: Oversees and reviews accounting activities, including general ledger preparation, closing processes, complex invoicing, payroll, account reconciliation, and financial statement preparation. Adhering to GAAP, internal policies and procedures, and maintaining internal schedules.
  • Finance: Assist leadership team in developing and maintaining company-wide scorecard metrics and KPI's. Preparing and supporting budgeting and forecasting activities.
  • HR: Oversee and administer internal human resources to include employee relations, talent acquisition, benefits administration, employee onboarding and training, payroll, and system administration
  • Contracts: Manage client contracts and modifications as well as review and execute other agreements and vendor contracts as needed
  • Define, implement, and revise business operational workflows, policies and guidelines
  • Liaise with department heads to support their operational needs and ensure company-wide operational compliance
  • Identify operational inefficiencies and working towards remedial action plans
  • Oversee the operations function and the operations team: accounting, HR, payroll, talent acquisition, contracts, business development
  • Manage the employee newsletter, employee engagement, company events, and quarterly company-wide meetings
  • Ensure and facilitate cross-department communications and process
  • Execute company-wide accountability for scorecard metrics, quarterly conversations, rocks, goals, and accountability chart.
  • Other responsibilities as assigned

Qualifications

  • Minimum of a BA/BS in related field
  • 5+ years-experience working in an operations role
  • 5+ years in a management or leadership capacity
  • Strong ability to establish and maintain positive relationships with employees, managers, executives, and clients at all levels of the organization while maintaining confidentiality
  • Experience conducting both internal and external/client negotiations
  • Experience in general accounting, human resources and payroll, information technology and contracting
  • Working knowledge of customer relationship management
  • Excellent written and oral communication skills
  • Ability to work under tight deadlines managing multiple priorities
  • Advanced analytical, technical, and problem-solving skills and abilities
  • Understands and analyzes the impact of changing priorities and balances resources appropriately
  • Demonstrates active listening, critical thinking, sound judgment, and persuasion skills
  • Ability to solve complex problems and deal with a variety of work situations
  • Microsoft Office Suite experience

Preferred

Federal government contracts industry experience

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
  • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
  • Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
  • Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

Core Values

  • Own Your Stuff
  • Team First
  • Trusted Advisor
  • Actively Seeks Knowledge
  • Be A Good Egg
  • Client Excellence Mindset

OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.

While performing the duties of this Job, the employee is regularly required to sit, talk, type, or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.

Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Professional Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Operations ManagementHuman Resource ManagementAccountingPayroll AdministrationContract ManagementFinancial Statement CompilationTalent AcquisitionCustomer Relationship ManagementGovernment Contracting

Other Skills

  • Negotiation
  • Forecasting
  • Budgeting
  • Microsoft Office
  • Problem Solving
  • Innovation
  • Professionalism
  • Planning
  • Communication
  • Strategic Thinking
Are you interested?

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