Appointment Setter

Our client is seeking experienced, fluent English-speaking Appointment Setters/Qualifiers to join their sales team. This role is vital in managing and qualifying inbound leads, setting appointments, and supporting our sales pipeline. Candidates must have prior experience in appointment setting or telemarketing, with a proven ability to exceed targets. The ideal candidate is self-motivated, detail-oriented, and capable of high-volume call management while maintaining excellent communication with prospects. This commission-based position offers substantial earning potential for top performers.

Location: Fully Remote (Work from Home) - 9 AM - 5 PM EST

Key Responsibilities:

1. Inbound Lead Qualification:

• Review and assess inbound leads in HubSpot to determine qualification status.

• Conduct follow-up calls and emails promptly to engage and qualify prospects.

• Maintain a strong understanding of lead sources and tailor conversations to prospect needs.

2. Appointment Setting:

• Schedule at least 15 qualified sales conversations per day with Inside or Outside Sales Representatives from inbound leads.

• Set a minimum of 20 appointments per week with qualified prospects.

• Follow established protocols to confirm appointments and reduce no-shows.

3. Outbound Calling:

• Make 100-150 outbound calls daily to engage prospects and generate interest in our client’s services.

• Support pipeline development by targeting cold and warm leads effectively.

4. Data Management:

• Accurately log all interactions and updates in the HubSpot CRM.

• Ensure all lead information is captured for seamless handoffs to the sales team.

5. Objection Handling:

• Use proven techniques like the "Feel, Felt, Found" method to address and overcome objections.

• Articulate the benefits of our client’s services to prospects clearly and confidently.

6. Customer Engagement:

• Communicate the unique value propositions, including:

  • 24-hour turnaround times.

  • Free delivery within the service area.

  • Competitive pricing.

  • In-house design services and 45 years of trusted service.

7. Performance Metrics:

• Consistently meet daily call volume, qualification, and appointment-setting targets.

Top Performers Expectation:

To be in the top 20% of performers, you will need to:

• Make 100-150 outbound calls per day.

• Qualify and set up at least 15 qualified conversations daily from

• inbound leads.

• Set a minimum of 20 appointments per week.

Requirements and Skills:

1. Experience:

• 1-2 years of experience in appointment setting, telemarketing, or similar roles.

• Proven track record of meeting or exceeding call and appointment-setting targets.

2. Language Proficiency:

• Fluent English speaker with excellent verbal and written communication skills.

3. Technical Proficiency:

• Familiarity with HubSpot or similar CRM platforms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Teams).

• Experience with phone and email systems for high-volume prospecting.

4. Sales Acumen:

• Ability to qualify prospects effectively and identify high-value leads.

• Confidence in handling objections and engaging prospects meaningfully.

5. Motivation and Organization:

• Self-driven, goal-oriented, and highly organized.

• Comfortable working in a commission-based, fast-paced environment.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets