This is a remote position.
Key Responsibilities:
Onboarding Programme Development and Execution
Implement and continually enhance both the pre-boarding and onboarding process to ensure new hires have a consistent and positive experience.
Identify areas for automation and design and implement automation processes to streamline the onboarding process.
Help to develop onboarding materials, schedules, and communication plans that align with organisational goals.
Facilitate orientation sessions, training programs, and check-ins to support new hire integration.
New Hire Experience
Serve as the primary point of contact for new employees during their onboarding journey.
Create a welcoming environment, ensuring all pre-boarding and first-week activities run smoothly.
Address questions and concerns from new hires promptly and empathetically.
Collaboration and Coordination
Partner with hiring managers, IT, payroll, and other teams to ensure all onboarding components (e.g., equipment setup, benefits enrolment, access to systems) are completed on time.
Act as a liaison between new hires and internal stakeholders to resolve any onboarding challenges.
Feedback and Continuous Improvement
Gather feedback from new hires and managers to evaluate the effectiveness of the onboarding process.
Analyse data and recommend and implement improvements to enhance the overall onboarding experience.
Qualifications:
• Proven experience in onboarding, including design thereof, or a related field.
• Previous experience working with both a global team and a remote first business.
• Excellent organisational, communication, and interpersonal skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Strong problem-solving skills and a customer-focused mindset.
Key Competencies:
• Empathy and cultural sensitivity.
• Proactive and solutions-oriented.
• Strong collaboration and teamwork skills.
R40 000 negotiable
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Macgence
BruntWork
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Macgence