Sponsorship Delivery Manager

Department: Event Strategy & Delivery
Location: Shanghai
Position type: Full time, Fixed term contract until July 2025
 

About the GSMA

The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with more than 300 companies in the broader mobile ecosystem. Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members. The GSMA produces industry-leading events such as MWC Barcelona, MWC Shanghai, MWC Las Vegas and the Mobile 360 Series conferences.

Every day we work to harness the power of mobile to achieve our industry purpose – Connecting Everyone and Everything to a Better Future – through four main activities:

• We provide strategic direction and thought leadership to our members

• We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world

• We advocate for the industry to regulators, policy makers and society as a whole

• We convene the broad mobile communications ecosystem at our industry leading events

About the Team

The Elite Client & Sponsorship team is responsible for the management and delivery of revenue generating products across the MWC and M360 events portfolio. Working closely with the Sales Team, Heads of Events and delivery teams, the team will ensure client satisfaction across current products and programmes and turn new concepts and into viable and continuous revenue generating activities.

The team works proactively to help customers gain the most value from their investment by establishing long term relationships and acting as trusted advisors.

What the hiring manager says

‘‘This exciting position requires someone who is highly organised, with a focused mindset and meticulous attention to detail. The successful candidate must have exceptional communication skills in order to coordinate across departments and manage external clients. A person with the ability to multi-task, adapt to a fast-paced environment and turn things around quickly will have the most success. The ideal candidate must be a collaborative team player who works across different time zones but can also work independently.’’
 

Rachael Clark, Head of Elite Client & Sponsorship Delivery

About the Role

As the Sponsorship Delivery Manager you will be the overall point person, client manager, and subject matter expert for sponsorship products and programmes across the GSMA events portfolio. Using a collaborative working approach, you'll lead the development, implementation, and on-site delivery of a sponsorship products and programmes ensuring client satisfaction and achievement of programme KPIs. This role will see you be accountable for:

• Lead cross-functional, virtual teams in matrix environment, ensuring flawless execution of sponsor programmes

• Manage sponsors from initial introduction throughout event cycle, reporting, and provide best-in-class client relationship

• Lead development of new sponsorship opportunities, discovering innovative ways to reach our client goals and objectives (capture, scope, validate and obtain sign off of new products)

• Create sponsorship inventory, standardise language throughout all contractual deliverables that clearly define GSMA commitments

• Work closely with internal stakeholders – Sponsorship Sales, Programme Office, Operations, Marketing, Brand, Digital, PR, Content to identify new ways to optimise sponsorship delivery

• Ensure that contractual points are agreed internally and inventories are accessible and tracked via sponsorship platform/salesforce.com

• Ensure all deliverables are assigned and actioned via the Salesforce/bespoke sponsorship online system developed by the GSMA, and carried out by the delivery teams

• Improve processes, implement best practices and identify efficiencies to workflow and systems to maximize the quality standards of sponsorship products

• Attain client sign off ahead of production deadlines within the timeframes set out by the various internal GSMA department delivery of the contractual rights for GSMA sponsors - provide progress reports to each client for the various milestones of their sponsorship

• Weekly reporting of key issues /milestones (project, operational and financial) to the Senior Sponsorship Manager

About You

• Business-to-Business relationship and campaign management experience is an essential as well as knowledge and understanding of events, partnerships and sponsorship programmes.

• You will be a confident, tenacious relationship builder and problem solver taking responsibility for an extensive sponsor portfolio.

• You will need to demonstrate business acumen, commercial awareness and ability to build excellent client relationships.

• You will need to be considerate in your communication tailoring the style to your audience, be flexible in your approach by adapting to the different ways in which teams work and show an awareness of cultural differences.

• You are a strong team player who is passionate, quality driven, CRM systems savvy and self-motivated.

• You will need a strong understanding of SalesForce, Microsoft Teams, Word, Excel, and PowerPoint. Knowledge in social networking, such as: LinkedIn, Facebook, Twitter, Wechat and Weibo are helpful.

Contract type

Worker type

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.