Customer Support Officer (Chinese Happiness)

Position Title: Bilingual Customer Support Officer (Chinese & English)

Strikingly is on the lookout for a dedicated Bilingual Customer Support Officer fluent in both Chinese and English to join our esteemed team. This full-time role offers a unique opportunity for individuals seeking a stable and long-term career path in a collaborative and supportive environment. If you possess a passion for customer service and have experience in customer support, we encourage you to apply and showcase your expertise.

Key Responsibilities

• Provide outstanding customer support to clients in both Chinese and English.
• Address customer inquiries and resolve issues in a timely manner.
• Collaborate effectively with team members to enhance the overall customer experience.
• Maintain precise records of customer interactions and resolutions.
  
  

Required Skills

• Proficiency in both Chinese and English, with excellent communication skills in both languages.
• Strong problem-solving capabilities and a customer-focused mindset.
• Exceptional interpersonal skills and the ability to work collaboratively in a team-oriented environment.
  
  

Qualifications

• Previous experience in customer support or a related field is preferred.
• A high school diploma or equivalent is required; a bachelor’s degree is preferred but not mandatory.
  
  

Career Growth Opportunities

Joining Strikingly means becoming part of an organization that values professional development. Our customer support team offers pathways for career advancement, allowing you to expand your skill set and professional network.

Company Culture And Values

At Strikingly, we prioritize communication and collaboration, fostering an inclusive and supportive work environment. We believe in building long-term relationships with our employees and customers alike.

Why Work With Us

If you are seeking a position where your contributions are valued and where you can make a significant impact while utilizing your bilingual skills, we invite you to apply for this rewarding opportunity.

To apply, please submit your proposal detailing your experience and include your email for further communication.

Employment Type: Full-Time