Data Analyst

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

We are looking for a dedicated individual who holds relevant experience in managing enterprise-wide programs and process improvement initiatives and can deliver tangible benefits through these initiatives. The individual should be able to demonstrate result-orientated approach with energy and commitment with a high degree of competence.

Roles and Responsibilities

• Experience in program management, driven by a passion for quality implementation and eye for details, process excellence, strong fundamentals & process understanding
• Build and maintain good working relationships with key internal and external stakeholders
• End-to-end facilitation and query resolution for projects for process onboarding to implementation, kick-off meeting and follow-up on action points
• Giving support to project teams in defining KPIs, verifying data quality and analysis of metrics at the project and organization level.
• Experience in software implementation methodologies like Agile, Waterfall and Kanban, that align to the business objectives of the organization.
• Help projects tailor the processes to meet their project objectives without deviating from meeting business objectives
• Facilitate day-to-day activities pertaining to the query resolution, tool support and managing stakeholders
• Involves continuous engagements, follow up with stakeholders, organize and attend meetings and follow up
• Organize attend meetings, documentation, follow up on these
• Should be good at process improvisation and innovation and should be proactive in their approach
• Should know data visualization and analysis techniques and should be able to present relevant dashboards/reports to Senior Management at a defined frequency
• Conduct training and provide coaching to teams on the implementation of the processes and supporting activities
• Organize the planning of various working groups, including scheduling meetings, tracking projects, and maintaining regular status updates
• Provide project updates on a consistent basis to various stakeholders about the status, adjustments, and progress
• Achievement of agreed and defined program milestones within defined timelines

Job requirements

• A minimum of three years of experience in the IT industry
• Should be proficient in MS Excel and PowerPoint
• Excellent written and verbal communication skills
• Strong attention to detail and technicalities
• Good interpersonal and multi-tasking skills
• Excellent analytical skills

Good to have

• Good experience in Project Management Tools JIRA, Sharepoint, Confluence etc.
• Any certification(s) in Project Management like PMP, CSM, etc.

Qualifications

• Graduation in Computer-application/Maths/Science
• Post-Graduation in Operations/Business/Computer-application Management