Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
- Monitor and post engaging content on main social media platforms
- Respond to audience comments and messages to maintain interaction
- Identify and submit product or company listings to relevant directories
- Research and secure quality backlink opportunities to boost visibility
- Track backlinks to ensure quality and relevance
- Monitor competitors' social media activity and strategies
- Develop tactics to enhance engagement and differentiate social presence
- Analyze performance metrics to refine strategies and maximize impact
What you need to succeed in this role:
- Excellent English skills (at least C1 for both spoken and written)
- Strong skills in creating engaging written and visual content
- Experience managing and optimizing platforms like Facebook, Instagram, LinkedIn, and Twitter
- Knowledge of analytics tools (e.g., Google Analytics) to track and refine performance
- Community management expertise to interact with audiences and foster engagement
- Familiarity with scheduling tools like Buffer or Sprout Social
- Understanding of SEO principles and keyword research to improve visibility
- Creativity and innovative thinking for effective social media strategies
- Strong organizational skills to manage multiple tasks efficiently
- Ability to work both independently and collaboratively
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- 2-5 years in social media management or digital marketing
- Portfolio or previous work samples to share
Benefits and Perks:
- Flexible schedule (4 hours/day)
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
