Product Manager II

Job Description:

This position contributes to developing and executing launch plans for products and product features. The product manager works with cross-functional teams, including other Suite Leaders, Engineering, other Product Managers, Marketing, Support, Sales, Sales Engineering, and Consulting to ensure that products and features have an effectively executed rollout strategy at the time of launch.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Drive and Execute project plans to support product and feature launches
• Actively manage the rollout plans, be a critical driver of execution within the organization
• Work with Lead Product Managers, and Feature Product Managers to understand how features and products work, and their value prop to the market
• Report out on the status of key project plans and escalate barriers preventing execution
• Drive communication through cross-functional teams
• Support the development of collateral that can be used as part of the sales process to drive the commercial success of new products and features
• Interact with internal and external customers as appropriate
• Support development of product content, and sales collateral including datasheets, case studies, and demo videos; help create contextual product and market content for demand gen programs
• Support rollout plan for new features/functionality, release updates, and track cross-functional implementation of plan collaborating with product, marketing, sales, and support teams
• Serve as the SME of their product area with a full understanding of current capabilities and ability to drive the application and demonstrate current functionality as well as work with UX on future features and how these will align with current capabilities and contribute to a user workflow that makes sense for their business and is efficient
• Participate in Design Partner Programs
• Develop customer requirements as appropriate, to shape future product enhancements
• Lead or participate in other projects or duties as assigned for future development

SUPERVISORY RESPONSIBILITIES:

· N/A

KNOWLEDGE, SKILLS AND ABILITIES:

• Comprehensive understanding of product lifecycle planning process
• Experience launching products and features · Experience with Product and Solution Demos
• Ability to work through ambiguity
• Familiarity with cloud/SaaS offerings, and/or experience in the middleware market with strong technical acumen
• Strong Project Management experience
• Strong multi-tasker, with the ability to manage multiple projects simultaneously
• Strong presentation and communication skills for external presentations to various-sized audiences
• Highly motivated, self-starter with exceptional organizational skills.
• Quick learner with a "roll up the sleeves" approach and incredible attention to detail
• A proven track record of success in a fast-moving, technical environment
• Knowledge of full project life cycle execution for web development, email campaigns, online media production, and mobile marketing
• Must be detail-oriented and able to manage multiple projects and be outcome focused
• Excellent interpersonal skills in working with internal and external stakeholders
• Proven ability to meet tight deadlines and handle complex problems with minimal supervision

EDUCATION AND TRAINING:

• Bachelor’s degree preferred
• Four (4) years plus of experience in product or project management in the enterprise IT software space
• Previous experience with SaaS, Cloud solutions
• Successful track record of product and project management work with measurable results
• Or equivalent combination of education and/or experience

OTHER QUALIFICATIONS:

• The Winning Way behaviors that all Vertex employees need to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments, and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.