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Jr. QA Content Review Specialist

Remote:

Full Remote

Experience:

Junior (1-2 years)

Work from:

Florida (USA), United States

Offer summary

Qualifications:

B.A. in a related field, 1-2 years experience in content editing and reviewing, Proficiency in Gmail and Google Docs, Experience with MS Office applications.

Key responsabilities:

Audit eLearning modules and provide feedback
Review and edit course scripts and deliverables

KnowBe4 Computer Hardware & Networking Large https://www.knowbe4.com/

1001 - 5000 Employees

See more KnowBe4 offers

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

In this fun, fast-paced role, you will be supporting our KB4 Courseware publishing team by assisting with quality assurance for new elearning content as well as ongoing translation and maintenance projects. Duties include auditing content at various stages of the project from course scripts and storyboards to final modules, and assets for the KB4 Learning Management System, the ModStore.

Responsibilities:

Audit online eLearning modules and provide feedback to courseware staff
Formulate decisions and provide approvals related to usability in validation process of courses
Review and edit course scripts, descriptions, storyboards, and other deliverables
Review graphics deliverables as to quality and adherence to courseware standards
Assist on writing projects as needed
Provide feedback in a collaborative way that helps to enhance all of the departments in courseware
Participate as needed with collaborative projects across publishing teams
Exercise independent discretion on assigned projects

Requirements:

B.A. in Portuguese/English, Linguistics, Instructional Design/Education/Organizational Development or Social Sciences
1-2 years experience editing and reviewing content
Experience with Gmail and Google Docs
Strong written and verbal communication skills
Excellent internal customer service skills and attention to detail
Experience with web-based project management systems
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.