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Seller Account Executive (6 Month FTC / New York based)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
New York (USA), United States

Offer summary

Qualifications:

Background in account management or similar roles., Experience in consumer-facing or community-focused roles., Proficient in data analytics tools for insights., Exceptional interpersonal and communication skills..

Key responsabilities:

  • Facilitate personalized seller consultation calls.
  • Guide sellers in setting and reaching business objectives.
Depop logo
Depop http://www.depop.com
201 - 500 Employees
About Depop
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable, affordable secondhand fashion. Together with its community of approximately 35 million registered users, Depop is on a mission to make fashion circular - encouraging more people to choose secondhand and extend the lives of their clothes, redefining fashion consumption. The company was founded in 2011 and is headquartered in London, with offices in New York and Manchester and a team of approximately 400 employees. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Find out more at www.depop.com Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
See more Depop offers

Job description

This is a Seller Account Executive role on a 6-month contract basis, in our NY office.

We're seeking a Seller Account Executive to join our Seller Success and Programming team. This role is pivotal in establishing robust relationships with our sellers. You'll work closely with them, providing guidance, support, and resources to boost their success on our platform. The perfect candidate will exhibit a genuine passion for Depop and excel in supporting and fostering the growth of others.

Key Responsibilities:

  • Facilitate personalised seller consultation calls, leveraging data to pinpoint growth opportunities and tackle seller challenges effectively.

  • Guide sellers in setting and reaching their business objectives, providing customized recommendations and strategies for success.

  • Analyze seller performance and Depop feature adoption to uncover areas for improvement.

  • Lead informative group webinars to educate our user base on effective selling practices.

  • Work closely with internal Depop teams to champion sellers' needs, ensuring their concerns are addressed promptly and effectively.

  • Monitor and engage with the community, on our Community Forum. 

Qualifications:

  • Background in account management or a similar role, showcasing skills in relationship management and driving growth.

  • Previous experience in consumer-facing or community-focused roles, showcasing adeptness in community engagement.

  • Proficiency in utilizing data for insights and decision-making, including experience with data analytics tools to inform strategic initiatives and effectively support sellers.

  • Exceptional interpersonal and communication skills for developing and maintaining strong relationships with sellers.

  • Customer-centric mindset focused on understanding and addressing the needs of sellers to facilitate their success on the platform. 

  • Strong organizational skills with acute attention to detail.

  • A Depop buyer/seller is a plus

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data MiningCustomer CentricityCivic EngagementAccount Management

Other Skills

  • Relationship Management
  • Communication
  • Organizational Skills
  • Social Skills
Are you interested?

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