AI Prompt Engineer

Overview:

We are seeking an experienced AI Prompt Engineer to join our generative AI team at National Debt Relief (NDR). This role is pivotal in maximizing the effectiveness of generative AI solutions, by designing and optimizing prompts, workflows, and configurations. The ideal candidate has a deep understanding of AI systems, exceptional analytical skills, and a passion for creating solutions that enhance customer experience and operational efficiency.

 

Responsibilities:

• Develop and refine prompts, templates, and interaction models to enhance the performance and effectiveness of generative AI systems.
• Configure and experiment with generative AI tools to achieve targeted outputs and ensure alignment with organizational goals.
• Partner with product managers, Salesforce developers, and customer experience teams to implement and continuously improve AI-driven solutions.
• Monitor AI performance metrics and user feedback to identify and act on opportunities for enhancement.
• Design training materials and conduct workshops to equip internal teams with the skills to effectively leverage generative AI technologies.
• Stay informed about the latest advancements in generative AI, recommending new tools, techniques, and approaches to drive innovation.
• Ensure all AI solutions adhere to data privacy regulations, security protocols, and ethical standards.

 

Qualifications:

• Bachelor’s degree in Computer Science, Data Science, AI, or a related field required. Relevant certifications in AI or Salesforce are a plus.
• 2 years of experience working with generative AI tools, natural language processing (NLP), or similar technologies. Experience with Salesforce is a plus
• Develop and refine prompts, templates, and interaction models to enhance the performance and effectiveness of generative AI systems.
• Configure and experiment with generative AI tools to achieve targeted outputs and ensure alignment with organizational goals.
• Partner with product managers, Salesforce developers, and customer experience teams to implement and continuously improve AI-driven solutions.
• Monitor AI performance metrics and user feedback to identify and act on opportunities for enhancement.
• Design training materials and conduct workshops to equip internal teams with the skills to effectively leverage generative AI technologies.
• Stay informed about the latest advancements in generative AI, recommending new tools, techniques, and approaches to drive innovation.
• Ensure all AI solutions adhere to data privacy regulations, security protocols, and ethical standards.
• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.

About National Debt Relief:

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

 

National Debt Relief is a certified Great Place to Work®!

Forbes names National Debt Relief Best Debt Settlement Company of 2024!

Fortune names National Debt Relief Among Best Workplaces in New York!

3X Award Winner for Best Customer Service, Best Experience with Staff, and Best for Transparency by Consumer Affairs!

Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $105,000 to $126,500 annually.. Benefits:

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

 

National Debt Relief is a certified Great Place to Work®!

 

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here

 

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