Senior Software Engineer, ServiceNow UI & UX Developer

The Basics

As a Tanium Senior Software Engineer focused on ServiceNow UI & UX development, you will build and maintain best-of-breed services and applications that power Tanium products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning.  

This is a hybrid position, which will require attendance several days each week in Durham, NC.

 What you’ll do 

• Create and implement complex pages within the ServiceNow Platform.
• Create and implement custom widgets within the ServiceNow Platform.
• Implementing designer-provided user interfaces.
• Matching the UI from designs on various pages of a portal.
• Resolving UI performance bottlenecks.
• Resolving complex widget defects. 
• Writing Automated Test Framework (ATF) tests.
• Analyzing usage statistics. 

We’re looking for someone with

• Education  
  • Bachelor's degree or equivalent experience 
  • Computer Science or relevant degree preferred  
• Experience  
  • 3+ years of experience in developing on the ServiceNow platform.
  • 2+ years of experience in developing custom service portals.
  • Experience with ServiceNow integrations, platform configuration, design, and deployment.
  • Experience with custom application development including Custom Service Portal widget creation.
  • 2+ years of scripting/coding Experience (e.g., JavaScript, Fluent, AngularJS, React, HTML, Bootstrap, SQL).
  • ServiceNow Certifications a plus (bonus for ServiceNow Portal Fundamentals, ServiceNow Portal Advanced).
  • Web development experience a plus.
  • Excellent analytical and creative problem-solving skills.
  • Technically savvy and able to design and build applications that meet business goals and objectives.
  • Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements.
  • Believes in the power of and the need for writing automated tests as part of development 
  • Experience debugging when things go wrong 
  • Has knowledge of modern backend software frameworks and the versatility to learn new tools 
• Other  
  • Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability 
  • Capable of working independently as well as in a team environment.
  • Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience.
  • Excellent active listening skills.
  • Capable of dealing with and managing conflict.
  • Able to work effectively in an environment with many competing and high priority demands. 

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.