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Customer Support Associate - Work from Home - Topeka, KS

extra holidays
Remote: 
Full Remote
Salary: 
19 - 19K yearly
Experience: 
Entry-level / graduate
Work from: 
Kansas (USA), United States

Offer summary

Qualifications:

High School Diploma or GED required., Great verbal and written communication skills., Working knowledge of Windows based operating systems., Ability to demonstrate product knowledge..

Key responsabilities:

  • Qualifying callers for programs or services.
  • Scheduling appointments, recruitment, and lead qualification.
Anomaly Squared logo
Anomaly Squared SME http://www.anomalysquared.com
201 - 500 Employees
About Anomaly Squared
Schedule your FREE Consultation here: http://bit.ly/2gUckQb Anomaly Squared is a contact center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies. We know that your employees' time is both limited and valuable. With our live transfer and lead qualification service, we will transfer directly to your sales team individuals who have been prequalified and are ready to buy. This allows your employees to focus their energy on their most crucial task - making the sale. We become a valuable extension of your company. From making initial contact to building brand loyalty, Anomaly Squared has the tools and expertise needed to complement your staff and to help them do their jobs better. By owning and operating all of our call centers, we have the ability to customize and conform to our clients needs, personalizing our system into a perfect fit for you.
See more Anomaly Squared offers

Job description

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Requirements

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Can Demonstrate Product Knowledge once Nesting Period is Complete
  • Ability to Adapt in a Fast-Changing Environment
  • Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
  • Webcam
  • Internet access
  • Must have a desk/workstation in a quiet workspace


Benefits

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.


NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.


Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Operating SystemsProduct KnowledgeFirefox

Other Skills

  • Communication
  • Customer Service
  • Adaptability
Are you interested?

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